Relationship Manager

📋 Description

• • The Relationship Manager is pivotal in DriveWealth's strategic growth and expansion, responsible for managing and optimizing a portfolio of partner relationships to ensure commercial health, operational stability, and long-term retention throughout the post-sales lifecycle.
• • Day to day, the role involves executing revenue expansion and retention strategies to impact Net Revenue Retention (NRR) and gross margin, acting as a conduit for partner feedback to influence product roadmap, shaping customer success approaches, cultivating strategic partnerships, collaborating cross-functionally with sales, finance, product, technology, and operations teams, building executive-level relationships with partners, establishing mutual accountability frameworks, and fostering team collaboration through knowledge sharing.
• • DriveWealth is a global B2B fintech organization democratizing access to financial markets through an API-based platform that enables partners to offer seamless investing and trading experiences worldwide, blending fintech agility with Wall Street discipline and institutional-grade execution.
• • The person can learn to drive strategic partner growth in a global fintech environment, develop expertise in financial technology partnerships, influence product evolution through data-driven partner insights, and build executive-level relationship management skills while contributing to Net Revenue Retention and gross margin expansion.