Job Overview
Location
Remote EMEA - United Kingdom
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 2, 2026
Full Job Description
đź“‹ Description
- • As a Relationship Manager for Exec Search at Bullhorn, you will serve as the primary relationship owner for a portfolio of SMB executive search firms using Invenias, ensuring customer success by helping them navigate challenges, adopt best practices, and maximize value from the platform—directly contributing to Bullhorn’s mission of delivering an incredible customer experience through high-quality products and services.
- • Your day-to-day responsibilities include acting as the main point of contact for customers, monitoring adoption and usage trends to identify engagement opportunities, supporting renewal conversations, coordinating internal escalations with Product and Support teams, documenting interactions, and acting as the voice of the customer by sharing feedback to shape product evolution—all while supporting customers through key lifecycle moments like onboarding, adoption milestones, and growth.
- • You will work closely with Product, Support, and Sales teams to ensure Invenias remains an essential tool in how executive search firms run their businesses, leveraging your insights to drive both customer satisfaction and product innovation in a fast-paced, dynamic environment that rewards initiative and continuous improvement.
- • Bullhorn’s culture is built on five Core Values—Ownership, Energy, Speed & Agility, Service, and Being Human—creating a people-first workplace where hard work is celebrated, learning is encouraged, and career growth is prioritized through internal promotion and development opportunities.
- • In this role, you will develop deep expertise in executive search technology, strengthen your consultative relationship management skills, gain exposure to cross-functional collaboration across Product, Sales, and Support, and build a track record of driving customer retention and expansion—positioning you for advancement within Bullhorn’s growing Exec Search practice or broader organization.
🎯 Requirements
- • Strong problem-solving skills with an empathetic, curious, and positive mindset when addressing customer challenges
- • Proven ability to build and maintain relationships with diverse personalities while prioritizing customer success
- • Comfort managing a broad portfolio of customers with competing priorities, staying organized and proactive
- • Clear and confident communication skills, both with customers and internal teams
- • Experience working with recruitment software or familiarity with the executive search or staffing industry (bonus)
- • Background in managing renewals or commercial conversations with customers (bonus)
🏖️ Benefits
- • Group Critical Illness, Group Income Protection, Group Life Assurance, Pension, Vision, and Employee Assistance Program (EAP)
- • Access to Bullhorn’s Discounts and Wellbeing Portal, plus optional Private Medical Coverage and Ride to Work Scheme available from day one
- • Unlimited vacation policy and quarterly paid volunteer days to support work-life balance and community engagement
- • Lucrative Employee Referral Program, eligible even prior to your first day
- • Career development opportunities across Bullhorn, with a strong focus on promoting from within and investing in employee growth
Skills & Technologies
About Bullhorn, Inc.
Bullhorn is a cloud-based software company that provides customer relationship management and applicant tracking systems for the global staffing and recruiting industry. The platform automates workflows across the entire recruitment lifecycle, from candidate sourcing and engagement to placement and back-office management. Founded in 1999 and headquartered in Boston, Massachusetts, Bullhorn serves thousands of recruitment agencies worldwide, integrating email, voice, text, and analytics tools to improve recruiter productivity and client service. The company also offers marketplace integrations and AI-driven insights to help agencies scale operations and increase revenue.
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