Job Overview
Location
Virtual
Job Type
Full-time
Category
Customer Support
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • As a Remote Customer Service Representative at Copart, Inc., you will be the face of the company, providing exceptional service to internal and external customers by facilitating vehicle releases from body shops, residences, and other locations, directly supporting Copart’s mission as a global leader in online vehicle auctions.
- • Your day-to-day responsibilities include understanding customer needs, answering and placing professional calls, resolving inquiries via phone (with potential expansion to chat and email), using company resources to gather information, ensuring timely follow-ups, and maintaining high call quality based on knowledge, professionalism, and resolution efficiency.
- • Copart is a technology-driven global online vehicle auction platform with over 200 facilities worldwide, connecting sellers to more than 750,000 buyers across 190+ countries, committed to delivering unmatched customer experiences through people, processes, and innovation.
- • In this role, you will develop strong communication, problem-solving, and multitasking skills in a fast-paced environment, gain experience with CRM tools and office software, and build a foundation for growth in customer service, operations, or client-facing roles within a Fortune 500 company.
🎯 Requirements
- • One year of office support experience in a customer service role preferred
- • High school diploma or equivalent
- • Excellent written and verbal communication skills
- • Proficiency with MS Suite and office equipment
- • Typing speed of 45 WPM
- • Ability to multitask in a fast-paced environment
- • Attention to detail and strong problem-solving abilities
- • Professional appearance and attitude
- • Bilingual skills considered a plus
🏖️ Benefits
- • Medical, dental, and vision insurance
- • 401(k) plan with company match
- • Employee Stock Purchase Plan (ESPP)
- • Employee Assistance Program (EAP) at no cost
- • Vacation, sick pay, and paid company holidays
- • Life and AD&D insurance
- • Employee discounts
- • Participation in E-Verify and commitment to diversity, inclusion, and workplace equity
Skills & Technologies
About Copart, Inc.
Copart, Inc. operates a global online auction platform for used, wholesale, and salvage vehicles. Founded in 1982, the company lets insurers, dealers, dismantlers, and consumers buy or sell cars, trucks, motorcycles, and specialty vehicles. It maintains large secure storage yards, provides title services, and offers virtual bidding technology. Headquartered in Dallas, Texas, Copart serves buyers and sellers across North America, Europe, the Middle East, and Latin America, facilitating millions of transactions annually while leveraging data analytics and logistics to streamline the vehicle remarketing process.
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