Job Overview
Location
Augusta, Georgia
Job Type
Full-time
Category
Customer Support
Date Posted
May 12, 2026
Full Job Description
đź“‹ Description
- • As a Remote Customer Support Agent (P&C) at Jerry Technologies Inc., you will play a vital role in helping car owners save time and money by supporting them with insurance policy changes and inquiries, directly contributing to customer retention and satisfaction in a fast-growing fintech startup serving over 5 million users.
- • Day to day, you will respond to inbound calls from existing customers, process service requests such as adding or removing vehicles and drivers, updating lienholder information, sending policy documents, and assisting with coverage questions or policy modifications to ensure accurate and timely support.
- • You will join a passionate, curious, and egoless team at Jerry.ai, a company backed by over $240 million in funding and recognized as the #1 rated AllCar app in the App Store, where innovation in AI-powered car ownership solutions is driven by a mission to simplify one of life’s most expensive assets.
- • In this role, you will develop expertise in property and casualty insurance processes, enhance your communication and problem-solving skills, and gain experience in a high-impact, customer-centric environment with opportunities for mentorship and career growth within a rapidly scaling organization.
🎯 Requirements
- • 2+ years of experience working in a call center environment
- • Ability to multitask and manage multiple competing priorities
- • Passion for helping others and delivering empathetic customer service
🏖️ Benefits
- • Hourly wage of $19.00 - $21.00
- • Company-paid P&C license (within 60 days of start date)
- • Medical, dental, and vision insurance, 401K match, paid time off, paid parental leave, and wellness benefits
- • Remote work flexibility with provided equipment and option for 5-day/8-hour or 4-day/10-hour schedule
- • Ongoing training and mentorship from leadership team
- • Access to a portfolio of 55+ insurance carriers and equity opportunities as part of total rewards
Skills & Technologies
About Jerry Technologies Inc.
Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.
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