Sharecare, Inc. logo

ROI Support Specialist - Remote

Job Overview

Location

Remote

Job Type

Full-time

Category

Operations

Date Posted

April 24, 2026

Full Job Description

đź“‹ Description

  • • Provide support to Release of Information Specialists, Quality Control, Customer Service, Billing & Collections to resolve issues related to fulfilling or fulfilled Release of Information requests for patient medical records.
  • • Assist Release of Information Specialists to resolve issues related to fulfillment of medical records requests, ensure compliance with HIPAA and other state/federal laws, perform data entry and quality control measures, and communicate effectively with internal teams to resolve workflow and record issues.
  • • Sharecare is a digital healthcare company delivering software and tech-enabled services to improve care quality, drive better outcomes, and lower costs across the healthcare ecosystem through data-driven AI insights, benefits navigation, care management, and health information management.
  • • Develop expertise in medical records release processes, HIPAA compliance, data governance, and cross-functional collaboration while contributing to standardized workflows and organizational integrity in a remote, fast-paced healthcare operations environment.

Skills & Technologies

Remote

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About Sharecare, Inc.

Sharecare, Inc. is a digital health company that provides a platform connecting consumers, patients, and healthcare providers. It offers tools for health assessments, condition management, care coordination, and wellness programs. The company integrates data from electronic health records, wearable devices, and user inputs to deliver personalized health insights and recommendations. Sharecare serves individuals, employers, health plans, and health systems through mobile and web applications. Founded in 2010, it is headquartered in Atlanta, Georgia.

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