Job Overview
Location
Hong Kong
Job Type
Full-time
Category
Sales
Date Posted
May 7, 2026
Full Job Description
đź“‹ Description
- • The Sales Account Manager - SMB role is critical to driving revenue growth and expanding Fresha’s market presence in Southeast Asia by managing and nurturing relationships with small and medium-sized businesses in the beauty, wellness, and self-care sectors.
- • Day to day, the role involves identifying and onboarding new SMB clients, managing the full sales cycle from prospecting to closing, maintaining and growing existing accounts, conducting product demonstrations, and collaborating with internal teams to ensure customer success and retention.
- • The team operates within Fresha’s global Account Management function, reporting to the Head of Account Management South East Asia, and works across regions including Hong Kong and Ho Chi Minh City to support the company’s rapid expansion in APAC.
- • In this role, the individual will develop advanced sales and negotiation skills, gain deep expertise in SaaS and fintech solutions for service-based businesses, build a strong professional network in the beauty and wellness industry, and have clear pathways for career progression into senior account management or leadership roles.
🎯 Requirements
- • Proven experience in B2B sales, account management, or business development, preferably within SaaS, technology, or the beauty/wellness industry.
- • Strong communication and interpersonal skills with the ability to build trust and maintain long-term client relationships.
- • Self-motivated, target-driven, and comfortable working autonomously in a fast-paced, high-growth environment.
- • Fluency in English; proficiency in Vietnamese or other regional languages is a plus.
- • Familiarity with CRM tools (e.g., Salesforce) and sales enablement technologies.
🏖️ Benefits
- • Competitive salary and performance-based commission structure.
- • Opportunity to work with a globally recognized, innovative tech company shaping the future of the beauty and wellness industry.
- • Flexible hybrid work arrangements and access to professional development resources.
- • Exposure to international markets and cross-functional collaboration across 15 global offices.
Skills & Technologies
About Fresha.com Ltd
Fresha.com Ltd operates a cloud-based booking and payments platform for beauty and wellness businesses. Headquartered in London, the company provides free appointment-scheduling software, integrated card processing, and consumer marketplace tools that let salons, spas, barbershops, and fitness studios manage calendars, accept online bookings, send automated reminders, sell products, and process in-store or no-show payments. Founded in 2015 as Shedul, the service rebranded to Fresha in 2020 and now supports tens of thousands of venues across more than 120 countries, processing millions of appointments monthly through web and mobile applications.
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