Sales Development Representative

Lyrebirdhealth

Job Overview

Location

Melbourne

Job Type

Full-time

Full Job Description

📋 Description

• As a Sales Development Representative (SDR) at Lyrebird Health, you will be at the forefront of our mission to revolutionize healthcare by automating clinicians' most time-consuming tasks. This is a pivotal role where you will be responsible for forging the initial, meaningful connections between healthcare professionals and Lyrebird Health. Your primary objective will be to engage prospective doctors and medical practices, deeply understand their unique challenges and daily workflows, ignite their curiosity about our innovative solutions, and expertly convert this early interest into high-quality, qualified demonstrations for our Account Executive team.
• This is a high-impact, front-of-house position that requires a proactive and engaging individual. You will be instrumental in shaping the very first impressions prospective clients have of Lyrebird Health, setting a positive and professional tone for all future interactions. Your success in this role will directly contribute to our growth engine, making you a critical player in our expansion and market penetration.
• You will be tasked with identifying and researching potential leads within the healthcare sector. This involves understanding the diverse landscape of medical disciplines, the specific pain points faced by clinicians in each, and how Lyrebird Health's technology can offer tangible solutions. Your research will inform your outreach strategies, ensuring that your engagement is relevant, personalized, and impactful.
• A key responsibility will be to initiate contact with these prospective clients through various channels, including but not limited to, cold calling, email campaigns, and social media engagement. The goal is to establish a rapport, introduce Lyrebird Health's value proposition, and uncover potential needs or opportunities where our platform can provide significant benefit.
• You will conduct initial discovery calls to deeply understand the prospective client's current processes, identify inefficiencies, and assess their potential fit for Lyrebird Health's solutions. This requires excellent active listening skills, insightful questioning, and the ability to articulate complex technical solutions in a clear and concise manner.
• Your ability to effectively communicate the unique benefits of Lyrebird Health will be paramount. You will need to convey how our platform streamlines workflows, reduces administrative burden, enhances patient care, and ultimately allows clinicians to focus more on what they do best – treating patients.
• You will be responsible for qualifying leads based on defined criteria, ensuring that the sales team receives opportunities that are well-vetted and have a high probability of conversion. This involves understanding the decision-making process within medical practices and identifying key stakeholders.
• A significant part of your role will involve educating potential clients about the Lyrebird Health platform, its features, and its transformative impact on clinical practice. You will act as a knowledgeable resource, answering initial questions and addressing any concerns they may have.
• You will meticulously manage and maintain your sales pipeline using our CRM system, ensuring accurate and up-to-date records of all interactions, activities, and lead statuses. This data is crucial for tracking progress, identifying trends, and optimizing outreach strategies.
• Collaboration with the wider sales and marketing teams will be essential. You will provide valuable feedback from prospect interactions to help refine marketing messaging, identify new target segments, and improve overall sales strategies.
• You will continuously seek opportunities to improve your sales development skills, staying abreast of industry trends, best practices in sales outreach, and the evolving needs of the healthcare sector.
• Lyrebird Health is a rapidly growing company, and as an SDR, you will be part of a dynamic team that is shaping the future of healthcare technology. You will have the opportunity to learn, grow, and make a tangible impact on the company's success and the lives of clinicians across the country.
• We are looking for individuals who are passionate about healthcare innovation, possess exceptional communication skills, and are driven by a desire to achieve results. If you are eager to kickstart your career in a high-growth tech environment and contribute to a mission that truly matters, this role is for you.
• You will be a key contributor to building a robust sales pipeline, directly influencing revenue generation and the overall growth trajectory of Lyrebird Health. Your efforts will enable us to reach more clinicians and empower them with tools that enhance their practice and improve patient outcomes.
• This role offers a unique opportunity to gain in-depth knowledge of the healthcare technology landscape, develop advanced sales and communication techniques, and build a strong foundation for a successful career in sales.

🎯 Requirements

• Proven experience in a sales development, business development, or similar client-facing role, preferably within the SaaS or technology sector.
• Exceptional communication, interpersonal, and active listening skills, with the ability to articulate complex ideas clearly and persuasively.
• Strong research and analytical skills, with the ability to identify and understand target customer needs.
• Self-motivated, results-oriented, and a proactive approach to identifying and pursuing opportunities.
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales engagement tools.
• A genuine interest in healthcare technology and a passion for improving clinical workflows.

🏖️ Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career advancement within a rapidly growing company.
• Be part of a mission-driven organization that is making a real difference in healthcare.
• Collaborative and supportive team environment.
• Modern office space in Melbourne.

Skills & Technologies

Apache Spark

Onsite

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Lyrebirdhealth

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About Lyrebirdhealth

Lyrebirdhealth is a digital health company focused on improving the efficiency and accuracy of clinical documentation. They offer an AI-powered platform that listens to patient-clinician conversations and automatically generates comprehensive clinical notes. This technology aims to reduce the administrative burden on healthcare professionals, allowing them to spend more time with patients and less time on paperwork. Their solution integrates seamlessly into existing workflows, providing real-time transcription and summarization. By leveraging advanced speech recognition and natural language processing, Lyrebirdhealth seeks to enhance the quality of care and streamline healthcare operations. The company is dedicated to transforming the way medical records are created and managed.

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