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Sales Development Representative

Job Overview

Location

Egypt

Job Type

Contract

Category

Sales

Date Posted

May 3, 2026

Full Job Description

đź“‹ Description

  • • As a Sales Development Representative at Scale Army, you will play a critical role in converting inbound leads and unsold estimates into booked jobs for a fast-scaling U.S.-based home services client, directly impacting revenue performance and operational efficiency.
  • • Your day-to-day responsibilities include following up with unsold estimates, missed inbound calls, and dormant leads via phone, SMS (using platforms like Chirp), and email; maintaining accurate records in ServiceTitan CRM; tracking key metrics such as contact and conversion rates; and collaborating with internal teams to refine outreach timing and messaging.
  • • You will join a remote-first team supporting U.S.-based clients, requiring availability during U.S. business hours (9 AM–5 PM EST), and contribute to a results-driven environment focused on maximizing lead conversion and pipeline visibility.
  • • In this role, you will develop expertise in sales follow-up strategies, CRM management, and performance analytics while gaining measurable impact on revenue growth through disciplined, proactive outreach and process improvement.

🎯 Requirements

  • • 3+ years of experience in sales development, lead follow-up, or customer-facing roles
  • • Experience managing inbound leads and pipeline follow-up in a sales or customer-facing capacity
  • • Strong communication and interpersonal skills with ability to build rapport quickly via phone, SMS, and email
  • • Proficiency with CRM platforms, specifically ServiceTitan, for tracking interactions and maintaining pipeline accuracy
  • • Fluent English (written and verbal) and ability to work effectively in a fast-paced, results-driven environment

🏖️ Benefits

  • • Fully remote work arrangement with flexibility to work from LATAM, Africa, or Eastern Europe
  • • Clear performance metrics tied to revenue impact, enabling visibility into your contribution to booked jobs and conversion rates
  • • Opportunity to optimize and improve follow-up processes in a growing company with direct influence on workflow enhancements
  • • Professional development in sales execution, CRM management, and data-driven outreach within a high-impact, scaling environment

Skills & Technologies

Remote

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About Scale Army

Scale Army Careers is a remote-talent marketplace that sources, vets and places top sales, marketing and technical professionals across Latin America and Africa into full-time roles with high-growth U.S. companies. Operating under the same umbrella as Scale Army, the platform pairs candidates with vetted 40-hour-per-week engagements, provides onboarding guidance, monthly check-ins and equipment stipends, and channels consistently strong performers into progressively higher-impact opportunities to build long-term, dollar-based careers.

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