Sales Development Representative

📋 Description

• • Generate sales opportunities through inbound and outbound calling activities to meet or exceed monthly Sales Accepted Leads (SAL) and Sales Qualified Leads (SQL) goals.
• • Qualify inbound prospects according to agreed-upon criteria established with the sales organization to ensure proper lead routing and alignment.
• • Conduct outbound prospecting campaigns targeting named accounts to drive new sales opportunities within the SaaS industry.
• • Host hand-off calls or video meetings between prospects, Account Executives, and Solution Consultants to facilitate seamless transition of qualified leads.
• • Maintain a comprehensive understanding of 8x8’s product offerings, value proposition, competitive landscape, and customer pain points to effectively position solutions.
• • Leverage AI-enabled tools to enhance efficiency, problem-solving, and collaboration during prospecting and lead qualification processes.
• • Achieve and exceed weekly Key Performance Indicator (KPI) metrics for prospecting activities including call volume, connection rates, and lead conversion.
• • Demonstrate exceptional phone presence and ability to initiate relaxed, effective conversations with prospects despite high rejection rates.
• • Articulate 8x8’s value clearly and specifically in relation to each prospect’s unique business challenges and needs.
• • Maintain strong organizational skills to manage multiple priorities, track follow-ups, and maintain accurate CRM records in a fast-paced environment.
• • Collaborate within a high-energy, team-oriented culture while remaining self-motivated and results-driven.
• • Participate in extensive formal training, weekly ongoing coaching, and mentorship programs led by ADR Leadership, Sales Executives, and seasoned sales professionals.
• • Continuously improve performance through feedback, coaching, and a relentless drive to exceed targets.
• • Operate with a hunter mentality, exhibiting fearlessness in reaching out to new prospects daily and a scrappy, competitive mindset to win.
• • Serve as a primary point of contact for early-stage prospects, acting as the first impression of 8x8’s sales team and brand.
• • Communicate clearly and persuasively in writing and speech, demonstrating strong listening, speaking, and writing skills in English.
• • Adapt quickly to evolving sales strategies, product updates, and market conditions in a dynamic SaaS technology environment.
• • Work independently and proactively with minimal supervision while maintaining alignment with team goals and sales processes.
• • Embrace a coachable attitude and actively seek feedback to refine techniques and improve conversion rates.
• • Contribute to a positive, enthusiastic, and collaborative team culture focused on shared success and professional growth.