Twilio Inc. logo

Sales Development Representative

Job Overview

Location

Remote - Ireland

Job Type

Full-time

Category

Sales

Date Posted

March 24, 2026

Full Job Description

đź“‹ Description

  • • As a Sales Development Representative at Twilio, you will play a critical role in fueling the company’s growth by identifying and engaging potential customers, building the sales pipeline for New Business and Strategic Sales teams, and contributing directly to Twilio’s mission of empowering developers and businesses to create personalized customer experiences through its communications platform.
  • • You will break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform; receive comprehensive training through Twilio’s SDR onboarding experience to confidently engage prospects; achieve and exceed monthly goals for generating new business opportunities; become proficient in Salesforce, Outreach, Sales Navigator, and other essential sales tools; research accounts to identify how Twilio’s solutions deliver value and execute personalized outreach via phone, email, and social selling; and collaborate closely with Account Executives to develop account strategies, territory plans, and successfully convert outreach into qualified opportunities.
  • • Twilio is a remote-first, globally inclusive company shaping the future of communications, where hundreds of thousands of businesses and millions of developers rely on its platform to innovate customer engagement; the company fosters a culture of connection, continuous learning, and empowerment, encouraging employees to bring their authentic selves to work and make a meaningful impact regardless of location.
  • • In this role, you will develop foundational sales expertise, sharpen your communication and strategic thinking skills, gain hands-on experience with industry-leading CRM and sales engagement platforms, and build a clear pathway toward future leadership or customer-facing roles within Twilio’s high-performing sales organization.

🎯 Requirements

  • • Growth-oriented mindset with a desire to build toward future leadership or customer-facing roles
  • • Goal-oriented and biased toward action, comfortable exceeding quotas as a baseline
  • • Excitement about delivering creative, strategic, and highly personalized outreach to delight prospects
  • • Comfort with change and thriving in a fast-moving, dynamic environment
  • • Enjoyment of variety and creativity in daily workflows
  • • Demonstrated resilience in navigating challenges
  • • Willingness to embrace responsibility and collaborate effectively with Account Executives as part of a team
  • • 1+ year of customer-facing experience (desired)

🏖️ Benefits

  • • Competitive pay and comprehensive compensation package
  • • Generous time off and ample parental and wellness leave
  • • Healthcare coverage and retirement savings program
  • • Opportunities to support community impact through volunteering and donation initiatives
  • • Access to Twilio’s remote-first work model with global inclusion and connection
  • • Investment in employee growth through training, development, and internal mobility

Skills & Technologies

Go
Remote
Degree Required

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Twilio Inc. logo
Twilio Inc.
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About Twilio Inc.

Twilio Inc. provides cloud-based communications platforms that enable developers to integrate voice, messaging, video, email, and authentication into applications via APIs. Founded in 2008, the company offers programmable services for SMS, voice calls, WhatsApp, email, and IoT connectivity, serving enterprises, startups, and communication service providers globally. Twilio operates a pay-as-you-go model, allowing customers to scale usage without managing underlying telecom infrastructure. The company is headquartered in San Francisco, California, and trades on the New York Stock Exchange under the symbol TWLO.

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