Sales Development Representative

Twilio Inc.

Job Overview

Location

Remote - Brazil

Job Type

Full-time

Full Job Description

📋 Description

• Join Twilio, a global leader in communications, as a Sales Development Representative (SDR) and play a pivotal role in shaping the future of how businesses connect with their customers. Working remotely from Brazil, you will be instrumental in driving growth and developing a robust sales pipeline for Twilio’s New Business and Strategic Sales organizations. This position is a strategic cornerstone of our go-to-market strategy, offering a dynamic and rewarding career path for individuals with a passion for sales and a drive for success.
• As an SDR at Twilio, you will be at the forefront of identifying and engaging potential clients, leveraging a multi-channel, value-based approach to build meaningful relationships and cultivate awareness of Twilio’s innovative communication platform. Your primary objective will be to break into new companies and markets, uncovering opportunities where Twilio’s solutions can deliver significant value and transform customer experiences.
• You will embark on a comprehensive SDR onboarding experience, receiving all the necessary training, insights, and tools to confidently initiate contact with prospects. This program is designed to equip you with a deep understanding of Twilio’s offerings, our target markets, and the most effective strategies for engaging potential customers.
• A key responsibility will be to consistently achieve and exceed monthly goals for generating new business opportunities. Your success in building and nurturing this pipeline will directly contribute to the overall revenue growth of Twilio, making this a high-impact role within the sales organization.
• You will become proficient in utilizing essential sales enablement tools, including Salesforce for customer relationship management, Outreach for sales engagement, and Sales Navigator for prospecting and market intelligence. Mastering these platforms will be crucial for developing efficient workflows and maximizing your productivity.
• A significant part of your role will involve in-depth account research to understand prospective clients' business challenges and identify how Twilio’s cutting-edge solutions can address their needs. This research will inform your outbound efforts, including targeted phone calls, personalized email campaigns, and strategic social selling initiatives designed to capture attention and generate interest.
• You will work in close collaboration with Account Executives (AEs), acting as a vital partner in developing sophisticated account strategies and comprehensive territory plans. This partnership is essential for successfully generating and qualifying new business opportunities, ensuring a seamless handover of promising leads to the AEs for further development.
• Twilio fosters a collaborative team environment where daily interaction, mutual support, and a shared drive for excellence are paramount. We are looking for individuals who possess a growth-oriented mindset, are eager to learn, and aspire to build long-term careers within Twilio. If you are passionate about sales, thrive in a fast-paced environment, and are excited by the prospect of making a tangible impact, we strongly encourage you to apply, even if you don't meet every single qualification.
• This role is ideal for someone who is energized by the challenge of identifying and engaging new prospects, possesses excellent communication skills, and has a natural ability to build rapport. You will be empowered to think creatively and strategically in your outreach efforts, ensuring that every interaction is tailored and impactful.
• Beyond the core responsibilities, you will contribute to a culture of innovation and continuous improvement, sharing insights and best practices with your team. Your ability to adapt to evolving market dynamics and embrace new technologies will be key to your success and the success of the team.
• Twilio is committed to fostering a diverse and inclusive workplace, and we believe that varied experiences lead to stronger teams. We encourage applications from individuals with diverse backgrounds and career paths, recognizing that unique perspectives are invaluable.
• As part of a remote-first company, you will have the flexibility to work from your home in Brazil, while remaining an integral part of a global, connected team. We prioritize creating a supportive and engaging remote work experience, ensuring you have the resources and connections needed to thrive.
• This role offers a unique opportunity to develop your sales acumen, gain deep product knowledge, and build a successful career in the technology sector. You will be part of a company that is revolutionizing the communications landscape and empowering businesses worldwide.

🎯 Requirements

• Growth-oriented mindset with a proactive approach to career development and a desire for future leadership or customer-facing roles.
• Strong bias toward action and a results-driven attitude, with a commitment to exceeding goals.
• Exceptional communication and interpersonal skills, with the ability to engage and build rapport with prospects.
• Resilience and adaptability, with the capacity to navigate challenges and thrive in a fast-moving, dynamic environment.
• A creative and strategic thinker, capable of developing personalized outreach strategies.
• Demonstrated ability to work collaboratively as part of a team, particularly in partnership with Account Executives.

🏖️ Benefits

• Competitive compensation package including salary and performance-based incentives.
• Generous paid time off (PTO) and holidays to support work-life balance.
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
• Retirement savings program to support long-term financial planning.
• Opportunities for professional development and career advancement within a rapidly growing company.

Skills & Technologies

Remote

Degree Required

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Twilio Inc.

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About Twilio Inc.

Twilio Inc. provides cloud-based communications platforms that enable developers to integrate voice, messaging, video, email, and authentication into applications via APIs. Founded in 2008, the company offers programmable services for SMS, voice calls, WhatsApp, email, and IoT connectivity, serving enterprises, startups, and communication service providers globally. Twilio operates a pay-as-you-go model, allowing customers to scale usage without managing underlying telecom infrastructure. The company is headquartered in San Francisco, California, and trades on the New York Stock Exchange under the symbol TWLO.

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