Sales Development Representative, Inbound

Miter Inc.

Job Overview

Location

New York City

Job Type

Full-time

Full Job Description

📋 Description

• As an Inbound Sales Development Representative at Miter Inc., you will be the first point of contact for contractors expressing interest in the company’s AI-powered construction management platform, playing a critical role in accelerating pipeline growth by converting inbound leads into qualified sales opportunities.
• Your day-to-day responsibilities include responding to inbound leads (demo requests, content downloads, marketing-sourced inquiries) within 15 minutes, conducting discovery calls to uncover prospect pain points, aligning those needs with Miter’s HR, finance, and operations modules, booking qualified meetings for Account Executives, and persistently following up via phone, email, and other channels to re-engage unresponsive leads.
• You will work closely with Marketing to refine lead quality and campaign effectiveness, and partner with Account Executives to ensure seamless handoffs, while owning and tracking your activity and pipeline metrics in Salesforce to drive continuous improvement.
• Miter is a fast-growing vertical software company serving thousands of construction contractors with modern tools to replace outdated 1980s–1990s systems; backed by $50M+ from top-tier investors (Bessemer, Coatue, Battery), the company is scaling rapidly and offers SDRs a clear career path into senior SDR, Account Executive, and leadership roles.
• In this role, you will develop core sales competencies — including consultative questioning, objection handling, CRM mastery, and cross-functional collaboration — while contributing to a repeatable inbound playbook that supports Miter’s mission to modernize the physical economy’s backbone.

🎯 Requirements

• No prior experience required — prior SDR work, cold calling, or transferable experience from college (athletics, leadership, part-time sales) is a plus
• Highly organized — able to manage high volumes of inbound leads and follow-ups without letting prospects slip through the cracks
• Strong written and verbal communication — energetic, personable, and skilled at making a strong first impression as the first point of contact
• Natural relationship builder who asks sharp questions, stays curious about prospects, and collaborates effectively with Account Executives
• Self-motivated and coachable, with a genuine desire to build a long-term career in sales
• Grit, resilience, and strong work ethic — brings consistent energy and bounces back quickly from rejection
• True team player — prioritizes collective success and actively supports teammates

🏖️ Benefits

• Competitive Compensation: Well above market salary, commission, and equity packages
• Comprehensive Medical Insurance: Medical, dental, FSA, and vision plans for employees and families
• 401(k) Retirement Plan: Company-matched contributions to support long-term financial planning
• Flexible PTO: Take time off as needed to recharge and maintain well-being
• Generous Parental Leave: 16 weeks paid leave for all parents, including adoptive and foster parents
• Learning & Development: Annual educational allowance for external professional development
• Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office employees
• Community Building: Regular company-wide and team-specific off-sites to strengthen culture and connection

Skills & Technologies

Remote

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Miter Inc.

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About Miter Inc.

Miter Inc. provides a web-based platform that helps teams collaboratively develop, share, and refine ideas to improve products and processes. The software supports structured feedback, prioritization, and iteration cycles without requiring users to install applications. It serves product managers, designers, and engineers seeking lightweight tools to capture insights, align stakeholders, and accelerate decision-making. The company was founded in 2019 and is headquartered in San Francisco, California.

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