Sales Development Representative, SME & Growth

📋 Description

• • Generate and qualify leads to build Airwallex’s ANZ sales pipeline by initiating contact with potential customers via cold calling and email outreach.
• • Manage early-stage sales funnel activities by following designated touchpoints in the customer journey and moving qualified leads to the next stage.
• • Develop relationships with prospects through effective questioning to uncover business needs, assess viability, and prepare seamless hand-offs to Account Executives.
• • Schedule and coordinate meetings between qualified prospects and designated Account Executives for further sales engagement.
• • Accurately update all prospect activity, contact details, and interaction history within the CRM system to support reporting and pipeline visibility.
• • Collaborate with Marketing to provide feedback on targeting, messaging, and campaign effectiveness to improve lead quality and conversion rates.
• • Work closely with Account Executives to ensure smooth transition of leads and prepare for the first sales call with contextual insights.
• • Stay informed about Airwallex’s products including business accounts, cross-border payments, spend management, and embedded finance to articulate value propositions accurately.
• • Operate in a high-growth environment with autonomy, prioritizing tasks effectively and adapting quickly to changing priorities.
• • Maintain a process-driven approach by documenting and following scalable procedures to ensure consistency and efficiency in lead generation activities.
• • Leverage data and insights to identify high-value opportunities and tailor outreach strategies to prospect industries and pain points.
• • Demonstrate obsessive curiosity by digging deeper into prospect challenges to uncover unmet needs and deliver more impactful conversations.
• • Balance independent work with strong collaboration, building relationships across teams while maintaining ownership of individual pipeline goals.
• • Meet and exceed stretch targets that directly contribute to business growth and revenue pipeline expansion.
• • Use AI tools and technology to enhance productivity, streamline outreach, and solve problems faster without compromising quality.
• • Contribute to a culture of humility, collaboration, and ownership by sharing insights, learning from teammates, and driving results end-to-end.