Sales Manager - Mkt 4

📋 Description

• • As a Sales Manager at CDW Corporation, you will be at the forefront of driving sales success by leading and empowering a dynamic team of inside and outside Account Managers within a specific market segment. Your primary responsibility will be to ensure your team consistently meets and exceeds ambitious sales and profit goals, directly impacting the company's financial performance.
• • This pivotal role demands ownership of team productivity, serving as a key leader within the broader Sales organization. You will be instrumental in fostering a collaborative environment, driving interdepartmental synergy to achieve overarching business objectives.
• • A significant aspect of your role will involve cultivating robust business relationships with customers, enhancing their loyalty through the delivery of a consistently superior customer experience. You will be the architect of strategies that deepen customer engagement and satisfaction.
• • You will be a dedicated coach and developer for your team of Account Managers, typically overseeing a group of 20-32 direct reports. Your leadership will be crucial in nurturing their skills, guiding their strategies, and fostering their professional growth.
• • This position carries the significant responsibility of managing a book of business valued at a minimum of $35 million, requiring strategic oversight and meticulous financial management.
• • You will collaborate closely with Sales Directors to develop and refine sales strategies, drawing insights from current sales performance and evolving market trends to ensure CDW remains competitive and agile.
• • A key duty involves creating and assigning effective sales plans and territories for your account management team, optimizing coverage and maximizing opportunities within your segment.
• • You will provide ongoing coaching and expert advice to your team, equipping them with the strategies and techniques needed to enhance their sales performance, achieve individual and team goals, and consistently meet or exceed expectations.
• • You will orchestrate the management of critical customer resources, including leveraging the expertise of technology specialists and building strong partnerships with vendor representatives to deliver comprehensive solutions.
• • Proactive engagement in customer-facing meetings and activities is essential, allowing you to build rapport, understand customer needs firsthand, and represent CDW at a high level.
• • You will be responsible for the full lifecycle of talent management for your sales team, including actively recruiting, hiring, training, coaching, and retaining a diverse and high-performing group of professionals.
• • Developing and implementing comprehensive operating plans is crucial for achieving specific sales initiatives and segment goals, ensuring strategic alignment and execution.
• • You will nurture and manage strategic relationships with key customers, internal peers across departments, and vital vendor partners, fostering a collaborative ecosystem.
• • Close collaboration with the field sales team is expected to build seamless synergy between inside and outside sales efforts, creating a unified and powerful go-to-market strategy.
• • While the role is primarily based in Illinois, you will be expected to travel up to 75% to customer sites, industry events, and other CDW locations to foster relationships and drive business development.
• • You will be tasked with identifying and engaging appropriate internal resources on target accounts, ensuring that CDW's full capabilities are leveraged to meet customer needs.
• • Developing and managing accurate monthly and quarterly sales projections, along with a robust order pipeline, is critical for forecasting and resource allocation.
• • You will identify and assign necessary resources, including forecasting annual Account Manager hiring needs and collaborating with field Account Executives.
• • You will develop and implement account strategies in conjunction with Account Managers, focusing on driving profitable growth within your assigned segment.
• • Operationalizing and executing annual strategies and initiatives within your territory will be a key measure of success.
• • You will partner with Account Executives to co-create account development plans and strategies, ensuring a cohesive approach to customer engagement.
• • Identifying new business opportunities and devising strategies to capitalize on emerging potential is a core function of this role.
• • You will actively assist your sales team in building development and penetration strategies for their respective accounts, providing guidance and support.
• • Continuous monitoring and measurement of your sales team's performance against key metrics are essential for identifying areas of success and opportunities for improvement.
• • You will oversee and attend to necessary order management tasks and provide support for escalated post-sales activities, ensuring customer satisfaction extends beyond the initial sale.
• • Your leadership will focus on managing and coaching your sales team towards achieving their goals and ensuring high levels of customer satisfaction.
• • You will cultivate a team-oriented sales environment that actively rewards success and champions continuous improvement, fostering a culture of high performance.
• • Participation in and potential leadership of projects and task forces will allow you to contribute to broader organizational initiatives and drive strategic change.
• • Effective communication, both upwards, downwards, and across the organization, is paramount for success in this role.
• • You will coach your sales team to proficiently manage their individual business portfolios with a focus on profitability and efficiency.
• • Ensuring adherence to CDW policies, procedures, and the code of conduct, while modeling the 'CDW Way,' is fundamental to maintaining the company's integrity and culture.
• • You will coordinate ongoing product knowledge and sales skill training for your team, ensuring they remain at the cutting edge of industry expertise.
• • A commitment to actively pursuing continuous personal growth and professional development is expected.
• • Successfully onboarding new Account Managers will be a key responsibility, ensuring a smooth and effective integration into the team.
• • You will manage your team to ensure a consistently superior experience for every customer, reinforcing CDW's commitment to customer excellence.
• • Proactively building solid business relationships with strategic customers and partners will be a cornerstone of your success.