Sales Operations Senior Analyst - Cigna Healthcare - Remote

The Cigna Group

Job Overview

Location

United States Work at Home

Job Type

Full-time

Full Job Description

📋 Description

• The Sales Operations Senior Analyst at Cigna Healthcare plays a critical role in supporting the Producer Licensing and Appointment Team by ensuring accurate data management, timely reporting, and efficient off-boarding processes that directly impact sales enablement and regulatory compliance.
• This role is essential for maintaining operational integrity and supporting producer lifecycle management, enabling the sales force to operate smoothly and in alignment with Cigna’s mission to improve health outcomes through trusted partnerships.
• Day-to-day responsibilities include proactively collaborating with team members and management to identify process inefficiencies and implement streamlined workflows that enhance productivity and reduce manual effort.
• The analyst will develop and maintain a deep understanding of the technical functions of systems used in producer licensing and appointment operations, ensuring data accuracy and system integrity across platforms.
• They will support departmental projects and improvement initiatives as requested, contributing to cross-functional efforts aimed at enhancing operational excellence and scalability.
• A core duty involves processing producer off-boarding requests, which includes terminating producer appointments in accordance with regulatory requirements and drafting clear, professional communications to impacted producers to maintain trust and transparency.
• The role requires delivering timely routine and ad hoc producer data reports to stakeholders, transforming raw data into actionable insights that support decision-making for sales leadership and operations teams.
• Building and maintaining positive relationships with internal and external business partners is essential, fostering mutual trust and credibility through consistent, professional, and responsive communication.
• The analyst will demonstrate a strong commitment to achieving business objectives by taking ownership of tasks, meeting deadlines, and contributing to team goals with a results-oriented mindset.
• This role offers the opportunity to develop advanced skills in data reporting, process optimization, and stakeholder management within a large, mission-driven healthcare organization.
• Success in this position can lead to greater responsibility in sales operations, analytics, or producer management, providing a clear pathway for career growth within The Cigna Group’s expanding commercial and healthcare services divisions.

🎯 Requirements

• Bachelor’s Degree preferred or 3+ years of relevant work experience in operations, sales support, or data administration.
• Expertise with Microsoft Office Suite, particularly Excel (including formulas, pivot tables, and data visualization), Outlook, Word, and PowerPoint.
• Strong organizational skills, attention to detail, and proven ability to manage multiple competing priorities in a dynamic environment.
• Demonstrated strength in external partner-focused communication, including drafting professional correspondence and maintaining trust-based relationships.
• Ability to work independently with minimal direction while remaining assertive, collaborative, and committed to high ethical and professional standards.
• General knowledge of the producer/broker role in selling Cigna’s products and an understanding of licensing and appointment processes in the healthcare insurance industry.

🏖️ Benefits

• Comprehensive health benefits starting on day one, including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) retirement plan with company match, company-paid life insurance, and tuition reimbursement for continued education and skill development.
• Minimum of 18 days of paid time off per year plus paid holidays, supporting work-life balance and employee well-being.
• Eligibility to participate in an annual bonus plan based on individual and company performance.
• Remote work flexibility with the requirement of a reliable cable broadband or fiber optic internet connection (minimum 10Mbps download/5Mbps upload).
• Commitment to diversity, equity, and inclusion, with qualified applicants considered without regard to protected characteristics under EEO laws.

Skills & Technologies

Fiber

Senior

Onsite

Degree Required

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

The Cigna Group

Visit Website

About The Cigna Group

The Cigna Group is a global health services company formed in 1982 through the merger of Connecticut General and INA Corporation. It provides medical, dental, disability, life and accident insurance, pharmacy benefit management, and behavioral health services to employers, individuals and government entities. Headquartered in Bloomfield, Connecticut, the company operates in over 30 countries and jurisdictions, serving more than 180 million customer relationships worldwide through its subsidiaries and affiliates.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.