Sales Support Administrator

Clarivate Plc

Job Overview

Location

Remote (504- Japan)

Job Type

Full-time

Full Job Description

📋 Description

• The Sales Support Administrator plays a crucial role in enhancing customer satisfaction by providing timely and efficient support throughout the sales process, directly contributing to the success of the sales team and overall business operations.
• Day-to-day responsibilities include assisting in the support of sellers and sales opportunities, managing and updating customer databases and sales records, handling customer inquiries and directing them to the appropriate sales representative, supporting the sales team with administrative tasks such as data entry and report generation, and ensuring timely and accurate processing of sales orders and documentation.
• Clarivate Plc is a global leader in providing trusted insights and analytics to accelerate the pace of innovation, operating in a remote-friendly environment with a presence in Japan, where this role supports sales operations across regions.
• In this role, the individual will develop strong organizational and communication skills, gain experience in sales operations and CRM systems, and build a foundation for career growth in sales support, customer service, or business operations within a multinational corporation.

🎯 Requirements

• High School Diploma or equivalent
• Japanese language skills required
• Experience in data entry and record management
• Ability to handle customer inquiries and route them appropriately
• Proficiency in administrative tasks such as report generation and documentation processing
• Strong organizational and time management skills

🏖️ Benefits

• Remote work flexibility (based in Japan)
• Equal employment opportunity employer commitment
• Opportunity to work within a global insights and analytics leader
• Supportive team environment focused on sales enablement
• Career development potential in sales operations or customer service
• Exposure to international sales processes and cross-departmental collaboration

Skills & Technologies

Remote

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Clarivate Plc

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About Clarivate Plc

Clarivate Plc is a global information-services company formed in 2016 after spinning off from Thomson Reuters. Headquartered in London, it provides analytics, intellectual-property, and scientific-research data through products such as Web of Science, Derwent, Cortellis, and CompuMark. Serving academia, corporations, law firms, and governments, Clarivate offers subscription databases, patent search tools, trademark protection services, and life-science intelligence platforms that help customers accelerate innovation, assess competitive landscapes, manage regulatory risk, and measure research impact. The company operates in more than 40 countries and trades on the New York Stock Exchange under the ticker CLVT.

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