Sales Team Lead

Carwow Ltd

Job Overview

Location

Winnersh

Job Type

Full-time

Full Job Description

📋 Description

• Lead and manage a team of Sales Executives responsible for assessing and successfully listing cars for sale in daily auctions.
• Drive the team to achieve daily and weekly volume and conversion targets.
• Provide coaching, mentoring and ongoing support.
• Monitor team performance against key metrics and identify improvement opportunities.
• Manage the team pipeline, balancing workload, opportunities and SLAs.
• Conduct regular team meetings to communicate updates, share best practices and address challenges.
• Recruit, train and onboard new team members.
• Handle escalated seller enquiries and resolve complex issues.
• Collaborate with other team leaders and departments to ensure efficient workflows.
• Contribute to team strategies and initiatives that improve the seller experience and support business growth.
• Foster a positive, collaborative team environment built on open communication and mutual respect.

🎯 Requirements

• Proven experience in a team leadership role within outbound sales, customer success or customer service.
• Experience managing team performance in a target-driven environment.
• Excellent communication, interpersonal and coaching skills.

🏖️ Benefits

• Competitive comp package
• 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more!
• Employee-friendly share options
• Pension scheme via Royal London - up to 5% company contribution
• Vitality private healthcare insurance
• Life Assurance - 4x annual salary
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies
• Bubble childcare support and discounted nanny fees for little ones
• 'Work from abroad for a month' annual scheme
• Generous learning and development budget
• £500 home office budget

Skills & Technologies

Express

Senior

Hybrid

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Carwow Ltd

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About Carwow Ltd

Carwow is a UK-based online platform that allows consumers to compare new-car offers from franchised dealers and buy or lease vehicles digitally. Founded in 2010, it aggregates dealer pricing, facilitates vehicle ordering, and provides financing and leasing options. The company also offers trade-in valuations and home delivery services, while charging partner dealerships a fee for completed sales. Headquartered in London, Carwow operates in the United Kingdom and several European markets, aiming to simplify the car-buying process through technology and transparent pricing.

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