Schadensachbearbeiter (m/w/d) Unfallversicherung - 100% Home-Office

Sedgwick Claims Management Services, Inc.

Job Overview

Location

4 Locations

Job Type

Full-time

Full Job Description

📋 Description

• As a Schadensachbearbeiter (m/w/d) in Unfallversicherung, you will play a vital role in supporting individuals facing unexpected events by processing and assessing accident insurance claims, ensuring timely and fair benefit decisions in line with Sedgwick’s ‘we care’ mission.
• Your day-to-day responsibilities include processing and reviewing damage reports from group and individual accident insurance (e.g., daily allowances, repatriation, disability, death benefits), communicating with clients, service providers, and partners domestically and internationally, determining eligibility for benefits, approving or denying payouts, documenting claim progress in internal systems, and contributing to process improvements and service quality enhancements.
• You will join Sedgwick Germany GmbH in Düsseldorf, part of the global Sedgwick Group, a world leader in claims management, risk analysis, and expert reporting. Despite being part of a large international organization, the German team operates with the agility and closeness of a mid-sized company, offering flat hierarchies, short decision-making paths, and a supportive, caring culture recognized by Newsweek, Great Place to Work®, and Fortune as a top workplace in financial services and insurance.
• In this role, you will deepen your expertise in accident insurance claims handling, strengthen your bilingual communication skills (German and English), gain experience with claims management systems, and develop your ability to work independently and collaboratively in a dynamic, process-driven environment—opening pathways for professional growth within a globally active organization.

🎯 Requirements

• Completed vocational training as an insurance specialist (Versicherungsfachwirt/in), insurance clerk (Versicherungskaufmann/-frau), or commercial clerk for insurance and finance, or equivalent commercial qualification
• Professional experience in processing insurance claims, preferably in the accident insurance sector
• Excellent German and English language skills in speaking and writing (C1/C2 level)

🏖️ Benefits

• 100% remote work with full technical home office equipment provided
• 30 days of vacation plus additional time off on December 24th and 31st, with the option for up to 20 workdays of ‘Workation’ abroad
• Free access to professional development via Workday Learning and Sedgwick University, Wellpass for sports and relaxation, job bike leasing, and asset-forming benefits
• Office dogs permitted at the four Sedgwick Germany locations if you choose to work on-site occasionally

Skills & Technologies

Remote

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Sedgwick Claims Management Services, Inc.

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About Sedgwick Claims Management Services, Inc.

Sedgwick is a global provider of technology-enabled risk, benefits and integrated business solutions, primarily handling insurance claims, managed care, absence and disability, and productivity management for employers, carriers, and administrators. The company processes millions of claims annually across workers' compensation, property, casualty, disability, and other lines, leveraging analytics and digital platforms to improve outcomes, reduce costs, and enhance customer and employee experiences.

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