Scheduling Coordinator

📋 Description

• • Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling.
• • Collects clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests. Schedules patients for physician appointments and diagnostic test procedures. Educates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria.
• • Part of Lehigh Valley Health Network, a nationally recognized, forward-thinking health system ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years, a Magnet(tm) Hospital honored five times for nursing excellence, and recipient of 'A' grades in patient safety from The Leapfrog Group.
• • Opportunity to develop expertise in healthcare scheduling systems, patient access coordination, and clinical workflow optimization while contributing to a high-performing team focused on reducing errors, minimizing rework, and improving patient experience through attention to detail and process improvement.