Scores Client Services - Director, Auto Industry

📋 Description

• • As the Director, Auto Industry for Scores Client Services at FICO, you will be instrumental in shaping and executing the strategic vision for FICO® Score's dominance within the automotive financing sector. This pivotal role demands a forward-thinking leader capable of translating complex market dynamics into actionable growth strategies, while simultaneously cultivating robust, C-level relationships with key stakeholders across the auto lending, dealership, and solution provider ecosystems.
• • Your primary responsibility will be to protect and expand FICO® Score's market share by developing and implementing multi-year growth plans. This involves meticulous industry segmentation, precise market positioning, and optimizing go-to-market approaches to ensure maximum effectiveness and penetration.
• • You will spearhead critical cross-organizational initiatives and high-impact projects, acting as a central force for driving innovation and success within the auto industry practice. This leadership extends to serving as the primary strategic advisor to the Vice President of Auto, providing indispensable industry insights and strategic counsel to the broader FICO® Scores Leadership Team.
• • A core component of this role is building and nurturing enduring C-level relationships. You will engage with executives at Auto Lenders, Dealerships, and Solution Providers, consistently positioning FICO® Scores as the undisputed industry standard for credit risk assessment and decisioning.
• • Establishing yourself as a trusted advisor is paramount. This involves deeply understanding the strategic business objectives of key clients and industry influencers, and expertly aligning FICO's comprehensive suite of solutions to meet and exceed their evolving needs.
• • You will be responsible for generating actionable market intelligence and developing sophisticated, scalable competitive analyses. This data-driven approach will directly inform critical decisions regarding pricing strategies, market positioning, and product development, ensuring FICO remains at the forefront of the industry.
• • Thought leadership is a key expectation. You will represent FICO at industry events, deliver impactful strategic presentations, and engage in client consultations that showcase FICO's expertise and value proposition.
• • Tackling complex client and solution challenges will be part of your daily work. You will provide strategic recommendations for contracting, pricing structures, and service delivery models, ensuring client satisfaction and long-term partnership success.
• • Effective collaboration is essential. You will partner seamlessly with internal stakeholders and various functional teams, from solution development and product management through to sales and deal closure, ensuring a unified and efficient approach to market engagement.
• • This role requires a deep understanding of credit underwriting and risk management principles, coupled with strong business development acumen. You will leverage this expertise to identify new opportunities and drive revenue growth.
• • Success in product/service management, strategic planning, and the development of strong partner relationships will be critical to achieving your objectives.
• • You will employ an expert-level client engagement methodology, utilizing a consultative selling approach to diagnose complex business challenges and craft tailored, effective solutions.
• • Exceptional presentation and communication skills are a must, encompassing the ability to develop compelling narratives, create executive-level materials, and articulate complex ideas with clarity and impact.
• • Strong analytical capabilities are required to develop insightful market analyses and competitive positioning strategies that provide a clear advantage.
• • While not strictly required, an understanding of auto loan securitization and asset-backed securities markets will be beneficial in navigating the financial intricacies of the industry.
• • Operating effectively within a global, matrixed organizational structure is expected, requiring adaptability and strong interpersonal skills.
• • This role involves a significant degree of client interaction and industry engagement, necessitating travel of 25-50% based on client needs and industry events.