Job Overview
Location
Remote
Job Type
Full-time
Category
Customer Support
Date Posted
May 7, 2026
Full Job Description
đź“‹ Description
- • The Seasonal Call Center Coordinator role at OneDigital Health and Benefits, LLC is a remote position focused on delivering exceptional customer service through efficient management of inbound and outbound calls across multiple client queues, supporting the company’s growth and commitment to a people-first, culture-rich environment.
- • Day-to-day responsibilities include handling customer inquiries, managing call volume, updating employee and customer schedules, generating outreach tickets, maintaining accurate records, collaborating with team members for coverage, and ensuring a professional remote workspace.
- • OneDigital combines the agility of a startup with the stability of an industry leader, offering a supportive team culture where employees contribute to meaningful change in health and benefits services.
- • This role offers the opportunity to develop strong communication, organizational, and multitasking skills while gaining experience in customer service operations within a growing, mission-driven organization.
🎯 Requirements
- • Exceptional verbal and written communication skills
- • Minimum of one year of customer service experience
- • Proficiency with Microsoft Office Suite, Google Workspace, or similar tools
- • Fluent Spanish bilingual speakers are highly desirable
- • Reliable and consistent internet connection for remote work
Skills & Technologies
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About OneDigital Health and Benefits, LLC
OneDigital Health and Benefits, LLC is an insurance brokerage and employee benefits advisory firm headquartered in Atlanta, Georgia. It designs, implements and administers health, retirement, property-casualty and wellbeing programs for mid-market employers across the United States. The company combines technology, analytics and consultative services to manage risk and improve workforce productivity. Founded in 2000, OneDigital has grown through more than 100 acquisitions to become one of the largest employee benefits-only brokerages in North America, serving over 100,000 employers and five million employees nationwide.
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