Job Overview
Location
Tokyo, Japan
Job Type
Full-time
Category
Sales
Date Posted
April 14, 2026
Full Job Description
đź“‹ Description
- • Senior Account Executive role focused on enterprise sales of New Relic’s observability platform, driving revenue by closing deals with inbound and self-sourced prospects while expanding existing customer accounts through upsell opportunities.
- • Day-to-day responsibilities include managing the full sales cycle, identifying new business opportunities within existing accounts, continuously improving sales processes, and collaborating with presales engineers and technical teams to deliver tailored solutions.
- • New Relic is a global leader in digital intelligence, providing a SaaS-based observability platform that helps developers, IT operations, DevOps, and application owners improve software performance, customer experience, and business outcomes; the company values innovation, inclusivity, and a mission-driven culture.
- • This role offers the opportunity to grow professionally in a high-impact sales position, develop expertise in SaaS and technology sales, collaborate across technical teams, and contribute to the success of global enterprises optimizing their digital applications.
🎯 Requirements
- • Minimum 5 years of direct sales experience, with at least 2 years in SaaS sales preferred
- • Challenger sales skills with ability to proactively propose solutions to customers and internal stakeholders (route sales not applicable)
- • Experience managing multiple accounts across various industries, preferably dozens of accounts rather than limited to a few key accounts
- • Strong collaboration skills in team selling environments, particularly with presales engineers
- • Basic understanding of infrastructure, software trends, and SaaS sales dynamics; experience with SFDC, Slack, PowerPoint, and Zoom is welcome
- • Interest in new industries and technologies, with ability to sell across industry boundaries
🏖️ Benefits
- • Flexible work model supporting fully office-based, fully remote, or hybrid arrangements
- • Inclusive and diverse workplace culture that values authentic self-expression and varied backgrounds
- • Opportunity to work with cutting-edge observability technology in an AI-first world
- • Commitment to employee growth and professional success through empowering workforce practices
Skills & Technologies
About New Relic, Inc.
New Relic, Inc. provides a cloud-based observability platform that unifies application performance monitoring, infrastructure monitoring, log management, error tracking, and digital experience insights. It ingests telemetry from servers, containers, mobile apps, and browsers, then correlates metrics, events, logs, and traces to help engineering and operations teams detect, triage, and resolve software issues faster. The company offers SaaS subscriptions, open-source agents, and programmable APIs, serving enterprises and DevOps-centric organizations worldwide since 2008.
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