Senior Account Executive - Outbound (Commercial - French)

📋 Description • Own the entire revenue cycle for France & Francophone mid-market accounts (251–500 employees), translating Freshworks’ full CX/ITSM/CRM suite into € multi-million ARR growth. • Build and continuously refine a data-driven territory plan: segment 1,200+ named accounts by industry, tech stack, and propensity-to-buy; prioritise the top 200 for quarterly “land-and-expand” motions. • Run high-velocity outbound campaigns—cold calls, hyper-personalised emails, LinkedIn video messages, and targeted events—generating 12–15 qualified opportunities per month with an average deal size of €45k ARR. • Orchestrate multi-threaded outreach to C-suite, IT Directors, and Operations VPs, mapping economic buyers, champions, and blockers; secure at least three warm contacts per account to de-risk deals. • Conduct deep discovery workshops (virtual or on-site in Paris/Lyon) to surface pain points around legacy ticketing, siloed customer data, or agent productivity; translate findings into tailored ROI models showing 30–50 % cost savings within 12 months. • Deliver polished product demos and proof-of-concepts in fluent French and English, leveraging Freshworks’ sandbox environments to showcase AI-powered automations and omnichannel workflows. • Negotiate and close complex, multi-year SaaS agreements (12–36 months) including security addenda, GDPR riders, and volume-pricing tiers; maintain >25 % win rate and <15 % discount average. • Maintain surgical CRM hygiene in Salesforce: log every touch, forecast commits weekly within 5 % accuracy, and provide deal-level commentary for EMEA leadership reviews. • Partner with a dedicated BDR for top-of-funnel, regional marketing for ABM campaigns, and 40+ channel partners (GSIs & resellers) to co-sell and influence 35 % of pipeline. • Act as the voice of France back to Product & Marketing—relay competitive intel, localisation gaps, and feature requests—helping shape the roadmap for EU data residency and French-language UI. • Champion customer success hand-offs: brief implementation teams, schedule QBRs, and identify upsell paths (additional products, seats, or premium support) within 90 days of signature. • Travel up to 30 % across France and occasionally to EMEA HQ in London for quarterly business reviews and team off-sites. 🎯 Requirements • Native or bilingual French with professional English; able to run demos, negotiate contracts, and draft proposals in both languages without hesitation. • 4+ years of full-cycle outbound SaaS sales to mid-market or enterprise accounts, consistently exceeding €750k annual quota. • Demonstrated ability to build pipeline from zero: proven record of 60 %+ self-generated opportunities via cold outbound tactics. • Strong command of MEDDPICC or similar qualification methodology; able to articulate economic value and multi-stakeholder buying processes. • Experience with Salesforce or equivalent CRM; comfortable manipulating data for territory planning and forecasting. • Nice-to-have: existing network of French IT/Operations leaders and prior experience selling CX, ITSM, or CRM solutions. 🏖️ Benefits • Competitive OTE of €160k+ with uncapped accelerators—top performers earn >€220k annually. • Stock options in a Nasdaq-listed company (FRSH) with proven 30 %+ year-over-year growth. • Flexible hybrid work from Bengaluru with quarterly travel to France; annual “Work from Anywhere” stipend of $1,000. • Comprehensive health insurance for employee and dependents, plus wellness allowance and 20 days PTO plus local holidays.