Job Overview
Location
United States
Job Type
Full-time
Category
HR & Recruiting
Date Posted
March 21, 2026
Full Job Description
đź“‹ Description
- • As a Senior Account Manager at Aurora Solar Inc., you will own and grow a portfolio of existing customers, driving retention, adoption, and expansion by connecting Aurora’s solar software solutions to their business goals and ensuring they achieve measurable returns on investment.
- • You will lead renewals and commercial negotiations, develop strategic account plans, build pipeline through upsell and cross-sell opportunities, use product usage data and customer insights to forecast growth and mitigate churn risk, and lead executive business reviews that align on adoption milestones and ROI.
- • You will collaborate cross-functionally with Sales Engineering, Implementation, Product, Support, and Marketing teams to deliver seamless customer experiences and co-create solutions that meet evolving needs in the solar and clean energy markets.
- • Aurora Solar is a mission-driven company recognized as one of the 'Best Remote Companies To Work for in 2025' and a Certified Green Business, dedicated to accelerating the global transition to solar energy through innovative software that empowers solar professionals to design, sell, and install projects at scale.
- • The Account Management team partners with customers post-sale to ensure they achieve meaningful business outcomes with the Aurora platform, driving product adoption, retention, and expansion by aligning software capabilities with customer growth strategies across residential and commercial solar markets.
- • In this role, you will develop deep expertise in SaaS account management within the climate tech space, strengthen your strategic and commercial acumen, master data-driven customer success strategies, and build executive-level relationships that directly contribute to Aurora’s mission and your professional growth in a high-impact, purpose-led organization.
🎯 Requirements
- • 5+ years of experience in account management, customer success, or sales within SaaS, energy technology, or a related field
- • A proven track record of growing a customer portfolio through renewals, upsells, and cross-sells
- • Strong commercial acumen, including experience negotiating contracts, renewals, and pricing structures
- • The ability to build strategic relationships with executive stakeholders and navigate complex customer organizations
- • Experience using data and customer insights to drive adoption, identify risk, and develop account growth strategies
- • Excellent communication and collaboration skills; you work well across teams and make things happen
- • Strong organizational discipline, including managing pipeline and renewals in CRM systems like Salesforce
🏖️ Benefits
- • Flexible PTO - Take the time when you need it
- • Parental Leave - 16 weeks with 100% base salary + gradual return to work
- • WFH Stipend - An initial $500 (Non-engineers) or $750 (Engineering roles)
- • Coworking Stipend - $300 / month if you prefer to be at a coworking facility near you
- • Energize Fridays - Company-wide days to log off and recharge
- • Connectivity Stipend - Up to $100 / month towards internet or phone
- • Learning & Development - $720 / annually to use towards professional development (available after 90 days of employment)
- • Medical, Dental, and Vision - Premiums are 100% covered for employees and 90% for dependents
Skills & Technologies
About Aurora Solar Inc.
Aurora Solar Inc. provides cloud-based software that enables solar installers, developers, and financiers to design, sell, and deliver photovoltaic systems. The platform combines LiDAR, aerial imagery, and 3-D modeling to generate accurate shade analysis and energy-production forecasts, automating system layouts, permitting documents, and financing proposals. Customers use the solution to streamline sales workflows, reduce design cycles, and improve project economics. Founded in 2013 and headquartered in San Francisco, California, the company serves residential and commercial markets across North America and internationally.
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