Senior Account Manager

📋 Description

• • Own and grow net sales and margin for assigned Professional Hygiene customers in North America, aligned with budget targets and long-term business plans.
• • Develop and maintain trusted relationships with multiple levels within customer organizations to ensure strong engagement and consistent information flow.
• • Identify, develop, and convert new business opportunities, building and maintaining a robust pipeline of commercial prospects.
• • Lead commercial and R&D-related customer projects from initiation through successful commercialization, translating customer needs into actionable initiatives.
• • Negotiate commercial terms, pricing, contracts, and growth initiatives while safeguarding profitability and value.
• • Deliver accurate forecasting and demand planning for assigned accounts to support supply chain and production planning.
• • Collaborate cross-functionally with Marketing, Product Management, R&D, TS&D, Regulatory, and Supply Chain teams to ensure customer-centric solutions and efficient resource utilization.
• • Drive sustainable growth by leveraging deep industry knowledge of specialty chemicals and ingredients within the Professional Hygiene market.
• • Operate autonomously in a field-based, remote environment with high accountability for commercial outcomes.
• • Maintain business-fluent English communication for effective interaction with global teams and North American customers.
• • Manage a diverse portfolio including large national accounts as well as small and mid-sized customers.
• • Apply value-based selling techniques to articulate product benefits and secure long-term customer commitments.
• • Ensure alignment between customer demands and internal capabilities across R&D, regulatory, and supply chain functions.
• • Contribute to strategic growth initiatives by identifying unmet customer needs and proposing tailored chemical and biotechnology solutions.
• • Maintain compliance with company policies and legal standards in all commercial interactions and contractual agreements.
• • Represent Arxada professionally in customer meetings, industry events, and internal cross-functional forums.
• • Utilize market insights to anticipate industry trends and adjust account strategies proactively.
• • Support the company’s sustainability mission by promoting products that enhance hygiene, health, and infrastructure protection through chemistry and biotechnology.