Senior Business Operations Manager, International

📋 Description

• • **Drive Global Expansion as our Senior Business Operations Manager, International**
• • Motive is at the forefront of revolutionizing physical operations, empowering businesses with cutting-edge tools to enhance safety, boost productivity, and improve profitability. We provide a unified platform that integrates management of drivers, vehicles, equipment, and fleet-related expenses, augmented by industry-leading AI. This comprehensive solution offers unparalleled visibility and control, significantly reducing manual workloads through automation and simplification. Serving nearly 100,000 customers, from Fortune 500 enterprises to small businesses across diverse sectors like transportation, construction, energy, and manufacturing, Motive is a critical partner in operational excellence.
• • Our Business Operations team is a dynamic, cross-functional powerhouse dedicated to shaping and refining our go-to-market (GTM) strategies. We are intensely focused on improving GTM efficiency and ensuring we consistently achieve our ambitious growth targets. This team thrives on tackling complex challenges across Sales, Marketing, and Customer Success, identifying innovative ways to scale our operations more effectively. We foster a low-ego, high-motivation environment, collaborating closely with stakeholders to drive alignment and execute strategic initiatives. Our work spans optimizing sales force structures, experimenting with novel sales and marketing approaches, and leveraging AI to enhance operational performance.
• • As the Senior Business Operations Manager, International, you will play a pivotal role in Motive's global growth trajectory. You will be instrumental in identifying, planning, and executing our expansion into new international markets. This is a high-impact role that requires strategic thinking, exceptional program management skills, and a deep understanding of market dynamics. You will be the architect of our international market entry strategy, ensuring a seamless and successful launch across all functional areas.
• • *Key Responsibilities and Impact:**
• • **Spearhead International Market Entry Strategy:** Develop and refine comprehensive GTM strategies for new international markets. This involves conducting rigorous in-depth analysis of market opportunities, meticulously segmenting target customer bases, and thoroughly evaluating the competitive landscape. You will collaborate closely with senior leadership to identify and prioritize key target markets, translating strategic vision into actionable execution plans for successful launches.
• • **Lead as the Central Program Manager for Global Launches:** Serve as the primary Program Manager for all new international market launches. Your role will be to drive seamless cross-functional alignment and execution across critical departments including Product, Sales Operations, Marketing, Finance, People, Places, and Legal. You will act as the main point of contact for coordinating all international initiatives, ensuring crystal-clear communication channels are maintained, and holding all involved teams accountable to agreed-upon timelines and deliverables.
• • **Establish a Scalable International Market Entry Playbook:** Design, document, and implement a standardized, repeatable playbook for international market entry. This proactive initiative will involve identifying, documenting, and streamlining existing processes to create a more efficient and scalable launch motion. You will champion a culture of continuous improvement, ensuring our global expansion efforts are optimized for speed, effectiveness, and long-term success.
• • **Develop and Leverage Advanced Analytical Models:** Build and maintain robust analytical models to support critical market prioritization decisions. You will be responsible for forecasting potential market size (e.g., TAM), estimating potential ROI, and generating actionable insights into the performance of newly launched markets. Your proactive analysis will identify emerging trends, potential risks, and significant opportunities, enabling us to continuously optimize our international growth strategy.
• • **Drive Operational Excellence and Efficiency:** Continuously seek opportunities to improve the efficiency and effectiveness of our international operations. This includes identifying bottlenecks, proposing solutions, and working with teams to implement process improvements that enhance scalability and reduce operational friction as we expand globally.
• • **Foster Cross-Functional Collaboration and Alignment:** Build strong relationships with key stakeholders across various departments. Your ability to influence, align, and drive consensus will be crucial for the successful execution of international initiatives. You will facilitate communication and ensure all teams are working cohesively towards common international growth objectives.
• • **Provide Strategic Insights and Recommendations:** Translate complex data and market analysis into clear, concise, and actionable recommendations for senior leadership. Your insights will directly inform strategic decisions regarding market entry, resource allocation, and GTM strategy adjustments for international markets.
• • **Adapt and Innovate in a Dynamic Environment:** Thrive in a fast-paced, ambiguous, and evolving global business landscape. You will be expected to adapt quickly to changing market conditions, embrace new challenges, and proactively seek innovative solutions to support Motive's international expansion.
• • This role offers a unique opportunity to shape the future of Motive's global presence. You will be at the heart of our international growth, working with a talented team and driving significant business impact. If you are a strategic thinker with a passion for operational excellence and a proven ability to execute complex, cross-functional initiatives, we encourage you to apply.