R1 RCM Inc. logo

Senior Client Operations Lead

Job Overview

Location

Remote, USA

Job Type

Full-time

Category

Operations

Date Posted

May 2, 2026

Full Job Description

đź“‹ Description

  • • Lead new client implementations and manage a portfolio of approximately 150 clients as a Senior Client Operations Lead at R1 RCM Inc.
  • • Proactively identify revenue growth opportunities across client portfolios, lead analysis and execution, and serve as the 'right hand' to the Manager of 340B Operations.
  • • Act as the 'voice of the client' by advocating for client success through performance reporting, troubleshooting, and feedback to sales, product, and internal operations teams.
  • • Collaborate cross-functionally to optimize client programs, prepare ad-hoc reports, and present progress to internal and external leadership while serving as a subject matter expert for junior Client Operations Leads.
  • • Contribute to a mission-driven healthcare organization focused on improving patient care, community impact, and employee well-being through innovation and collaboration.

🎯 Requirements

  • • Bachelor's degree or equivalent experience
  • • Minimum of 4 years of relevant professional experience
  • • Proven ability to lead client implementations and manage large client portfolios
  • • Strong analytical and reporting skills with experience preparing ad-hoc analyses
  • • Excellent communication and stakeholder management abilities, including presenting to leadership
  • • Experience advocating for client needs and influencing product or process improvements

🏖️ Benefits

  • • Competitive base pay range of $66,185.60 - $114,114.48 per year
  • • Eligibility for annual bonus plan with a target of 10.00%
  • • Access to a competitive benefits package
  • • Opportunity to work remotely in a well-lit, climate-controlled environment
  • • Commitment to equal employment opportunity and a harassment-free workplace
  • • Support for professional growth, collaboration, and meaningful work in healthcare innovation

Skills & Technologies

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Senior
Remote
Degree Required

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R1 RCM Inc. logo
R1 RCM Inc.
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About R1 RCM Inc.

R1 RCM Inc. provides technology-driven revenue cycle management services to hospitals, health systems, and physician groups across the United States. The company offers end-to-end solutions spanning patient registration, coding, billing, claims processing, denial management, and collections, supported by analytics, automation, and outsourced staffing. Its cloud-based platform integrates with electronic health records to improve cash flow, reduce administrative costs, and ensure compliance with evolving healthcare regulations, serving a diverse client base that includes large health systems and academic medical centers.

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