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Cars.com Inc. logo

Senior Communications Manager

Job Overview

Location

Remote - Illinois

Job Type

Full-time

Category

Software Engineering

Date Posted

March 5, 2026

Full Job Description

📋 Description

  • • Drive the strategic vision and execution of public relations initiatives for Cars Commerce, a leading automotive retail technology platform, encompassing corporate, B2C, and B2B communications.
  • • Develop and implement comprehensive PR plans designed to significantly enhance brand awareness and reputation among consumers, customers, and shareholders.
  • • Cultivate and maintain robust relationships with key national and local media contacts, including journalists, editors, and influential social media personalities across all business segments.
  • • Spearhead creative ideation and campaign development, crafting compelling narratives and high-impact communications strategies that resonate with target audiences.
  • • Refine and manage the company's core messaging platform, ensuring consistency, accuracy, and alignment with strategic objectives across all external communications.
  • • Leverage the company's proprietary data assets to identify and generate newsworthy stories, including contributing to monthly industry insights reporting and positioning Cars Commerce as a thought leader.
  • • Initiate and manage innovative campaigns, programs, and media events to ensure Cars Commerce, its products, and its people remain top-of-mind for media and stakeholders.
  • • Author and edit a wide range of external communication materials, including press releases, executive talking points, media pitches, and other critical content.
  • • Demonstrate strong business acumen, enabling a deep understanding and clear articulation of the company's goals, performance metrics, and the broader automotive industry landscape.
  • • Foster deep and effective cross-functional collaboration with Marketing, Legal, Product, and Executive leadership teams to ensure communication strategies are seamlessly integrated with overall business objectives.
  • • Provide expert counsel and strategic guidance to senior executives on communications strategies, crisis management, and reputation protection.
  • • Lead the press strategy and on-site management for 3-5 key industry events and auto shows annually, ensuring maximum media impact and positive coverage.
  • • Identify and secure strategic speaking opportunities and other high-profile engagements for company leaders at relevant conferences and industry events.
  • • Establish and implement robust measurement frameworks to track, analyze, and report on the effectiveness and ROI of all PR and communications activities.
  • • Manage the day-to-day activities and performance of external PR agencies, ensuring alignment with company goals and maximizing their contribution.
  • • Stay abreast of evolving media and PR landscapes, particularly the impact of AI and social-first storytelling, and adapt strategies accordingly.
  • • Serve as a trusted advisor to the VP of Communications, contributing to the overall communications strategy and team development.
  • • Ensure all communications adhere to company brand guidelines and legal requirements.
  • • Proactively identify potential communication challenges and develop mitigation strategies.
  • • Contribute to the development of internal communications as needed to ensure alignment with external messaging.
  • • Support crisis communications efforts, acting as a key point person in sensitive situations.
  • • Build and maintain a comprehensive media contact database.
  • • Monitor media coverage and industry trends, providing regular updates and insights to the leadership team.
  • • Develop and nurture relationships with key industry analysts and influencers.
  • • Contribute to the company's thought leadership initiatives through various communication channels.
  • • Ensure timely and accurate dissemination of company news and announcements.
  • • Support investor relations communications as needed, ensuring consistent messaging with the financial community.
  • • Champion the company's values and culture through all communication efforts.

Skills & Technologies

Senior
Remote
Degree Required

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Cars.com Inc. logo
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About Cars.com Inc.

Cars.com Inc. operates a leading digital automotive marketplace connecting car shoppers with sellers across the United States. The platform offers new and used vehicle listings, dealer and private-seller inventory, reviews, pricing tools, financing options, and research content. Revenue comes from dealer subscriptions, advertising, and financing services. Headquartered in Chicago, the company serves consumers, automotive dealers, and manufacturers through websites and mobile applications, facilitating vehicle transactions and related services.

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