Senior CRM Manager

📋 Description

• • The Senior CRM Manager (Lifecycle) at Fyxer Inc. plays a pivotal role in driving user activation, retention, and growth through data-driven, experiment-led email marketing campaigns. This role is central to maximizing the commercial impact of Fyxer’s AI Email Assistant by optimizing how users engage with the product across their lifecycle.
• • Day to day, the role involves designing and executing A/B tests, segmentation strategies, and send-time experiments; building and managing complex workflows in Customer.io; analyzing user behavior to identify drop-off points and engagement opportunities; collaborating with cross-functional teams including Data, Engineering, Sales, and Support; and reporting on campaign performance with a focus on revenue and conversion outcomes.
• • Fyxer Inc. is a fast-growing UK-based AI company building an AI Email Assistant that helps professionals reclaim time by organizing inboxes, drafting replies, and taking meeting notes. Serving individual power users and enterprise teams at companies like Knight Frank, the company operates in a high-impact, mission-driven environment focused on solving inbox overload for client-facing professionals.
• • In this role, you will develop deep expertise in lifecycle marketing within a high-growth SaaS context, gain ownership over critical revenue-impacting initiatives, sharpen your experimentation and analytical skills, and have the opportunity to shape marketing processes from the ground up in a culture that values autonomy, impact, and continuous improvement.