Job Overview
Location
Chennai OR Remote, India
Job Type
Full-time
Category
Software Engineering
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Own end-to-end technical customer relationships for 2–4 enterprise accounts, driving integration and AI agent implementations from discovery through go-live and post-launch enhancements
- • Design enterprise-grade integration architectures with robust error handling, retry logic, observability, failure recovery, and multi-system authentication
- • Architect and deploy agentic AI workflows using LangGraph or equivalent to orchestrate supply chain operations, including regression testing and validation prior to customer deployment
- • Deploy AI agent workflows live during customer calls, configuring and troubleshooting in real-time without pre-built solutions
- • Conduct independent customer discovery sessions to translate ambiguous business problems into technically credible, innovative solutions on the spot, without managerial or IM support
- • Leverage Claude, OpenAI, and other LLMs across the entire engineering workflow — from requirements capture and integration design to code generation, testing, and deployment
- • Represent FourKites technically during presales engagements, articulating integration architecture, agentic workflow capabilities, and platform extensibility alongside Solutions and Sales teams
- • Participate in high-complexity scoping and strategic customer calls with the SCA team, bringing proactive technical viewpoints rather than reactive answers
- • Perform code reviews on integration and AI workflow deliverables from Field Deployment Engineers (FDEs), enforcing production-grade quality standards
- • Mentor FDEs through pairing on complex problems, consistent work reviews, and accountability for their technical growth and development
- • Identify, formalize, and contribute reusable integration patterns and AI workflow templates to the team’s knowledge library
- • Accurately scope and estimate project effort, holding yourself accountable to delivery timelines and technical commitments
- • Collaborate cross-functionally with Implementation Managers, Customer Success Managers, Solutions Consultants, Product Managers, and Engineering teams to ensure seamless customer outcomes
- • Write optimized, production-grade code at speed, grounded in strong data structures and algorithms, to compress the time from customer problem to deployed solution
- • Use SQL to investigate customer data issues, validate integration outputs, and troubleshoot data discrepancies in multi-tenant environments
- • Document and communicate integration architectures and AI workflow designs visually using tools like Lucidchart, Miro, or draw.io for clarity to customers and internal stakeholders
🎯 Requirements
- • 5–8 years of software engineering experience with meaningful depth in integration engineering, system design, or customer-facing technical roles
- • Strong proficiency in Java (required) and one or more of: Python or Ruby, writing clean, production-grade code with test coverage and clear design rationale
- • Strong foundations in data structures and algorithms, with ability to reason about complexity tradeoffs in high-throughput, low-latency integration scenarios
- • Hands-on experience designing and deploying agentic AI workflows end-to-end using LangGraph or equivalent — not configuring templates
- • Proven ability to run technical discovery sessions independently and translate ambiguous business requirements into concrete technical specs
- • Deep expertise in enterprise integration patterns and experience applying them across complex, multi-system environments
🏖️ Benefits
- • Medical benefits start on the first day of employment
- • 36 PTO days (Sick, Casual, and Earned), 5 recharge days, and 2 volunteer days
- • Home office setup and technology reimbursement
- • Mental wellness support and guidance
- • Ongoing learning and development opportunities, including professional development programs and Toastmasters club
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About FourKites, Inc.
FourKites provides cloud-based supply-chain visibility for shippers, carriers and 3PLs. Its platform aggregates ELD, GPS, telematics, TMS and weather data to give real-time location, ETA and condition tracking across truckload, LTL, ocean, rail and parcel modes. Predictive analytics flag disruptions early, while collaborative dashboards and APIs enable exception management, appointment scheduling and dock optimization. Customers include CPG, retail, food & beverage and manufacturing companies seeking to reduce detention costs, improve on-time performance and strengthen end-to-end transparency.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Booking Holdings Inc.
10 days ago
CSG Systems International, Inc.
1 month ago
LiveKit, Inc.
10 days ago
Afresh Technologies, Inc.
8 months ago