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Senior Engineering Manager - Corporate Engineering | Canada (EST) | Remote

Raintank Inc.

Job Overview

Location

Canada (Remote)

Job Type

Full-time

Full Job Description

📋 Description

• Lead the Corporate Engineering team at Grafana Labs to optimize IT operations and drive internal AI-native strategy, enabling employees to own their workflows through automation and platform development.
• Manage corporate systems including employee device lifecycles, helpdesk queues, security initiatives, SaaS vendor relationships, and internal tooling development while ensuring visibility and continuous improvement of work and costs.
• Partner with engineering, security, and business teams to enable safe experimentation with AI and agentic workloads, leveraging Grafana’s OSS ecosystem where possible and contributing back to the community.
• Foster a high-trust, autonomous team culture through regular 1:1s, coaching, mentoring, and participation in on-call rotations and design reviews, aligning with Grafana’s values of transparency, innovation, and open-source collaboration.

🎯 Requirements

• Experience running a software engineering operations team with a strong engineering background, capable of engaging in technical decisions and challenging teams to arrive at strong technical outcomes.
• Deep hands-on experience managing and automating corporate IT systems across operating systems (Windows, macOS, Linux, iOS, Android), SSO (Okta, 1Password), productivity tools (Google Workspace, Office), MDM (Jamf, Intune), EDR, DLP, and corporate SaaS platforms (Salesforce, Zendesk).
• Approach IT and corporate security with a DevOps mindset—preferring enablement, automation, and guardrails over gates—and experience building internal platforms that serve as tools for other teams.
• Knowledge of current AI state of the art and ability to leverage it safely across the enterprise to enable experimentation rather than lock-in to legacy technology.
• Excellent written and verbal communicator who can articulate complex concepts to technical and non-technical audiences and guide via influence in autonomous engineering teams.
• Willingness to work Eastern-time oriented hours to maximize overlap with EMEA peers.

🏖️ Benefits

• 100% remote, global culture with talent from around the world united by collaboration and shared purpose.
• Transparent communication with open decision-making and regular company-wide updates.
• Innovation-driven environment offering autonomy and support to ship great work and try new things.
• Open source roots built on community-driven values that shape how we work.
• Empowered teams with high trust, low ego culture that values outcomes over optics.
• Career growth pathways with defined opportunities to grow and develop your career.
• Approachable leadership from transparent execs who are involved, visible, and human.
• Generous time off: 30 days annual leave per year, including 3 reserved Grafana Shutdown Days for true disconnection.
• In-person onboarding to connect with fellow new ‘Grafanistas’ and learn about the company’s values and practices.

Skills & Technologies

Kubernetes

Linux

iOS

Android

Grafana

Senior

Remote

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Raintank Inc.

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About Raintank Inc.

Raintank Inc., operating as Grafana Labs, is the open-source company behind the Grafana observability platform. It develops and maintains Grafana dashboards, Loki for logs, Tempo for traces, Mimir for metrics, and Grafana Cloud services, providing scalable monitoring and analytics for DevOps, SRE, and engineering teams worldwide. Grafana Labs supports on-prem and SaaS deployments with enterprise-grade features and commercial support.

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