Senior HR Manager, Global Support

Givebutter Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Senior HR Manager, Global Support at Givebutter Inc. is a high-impact role focused on ensuring consistent, compliant, and empathetic HR operations for the company’s rapidly scaling, globally distributed Support team across Asia, Latin America, and the U.S., directly enabling organizational growth while upholding Givebutter’s mission-driven, people-first culture.
• Own end-to-end HR operations for global Support team members, including onboarding and off-boarding across multiple time zones, payroll coordination via EOR partners, HRIS data integrity, and compliance management in diverse jurisdictions such as the Philippines, Puerto Rico, Mexico, and future international locations.
• Serve as the primary People Team partner for the Support organization, driving consistent communication, documentation, and employee experience while managing employee relations matters in collaboration with People Leadership and escalating complex issues as needed.
• Lead global people programs by adapting Givebutter’s performance cycles, engagement initiatives, career frameworks, and leadership principles into scalable, culturally sensitive processes for dispersed teams, ensuring value alignment while respecting local norms.
• Act as the central point of contact for EOR partners (including Deel), maintaining policy consistency, documentation accuracy, and seamless employee support across U.S., PH, PR, MX, and emerging locations, while partnering with Support Leadership on headcount forecasting and workforce planning.
• Own recruiting operations for all Support roles, including job posting, interview scheduling, resume review, and pipeline management, partnering with hiring managers to design efficient, high-quality candidate experiences and maintain clarity during high-volume hiring cycles.
• Partner with People Leadership to translate global HR strategies into actionable operational processes, improving structure, consistency, and scalability in high-growth environments while exercising independent judgment and sound judgment amid organizational change.
• Foster trust and psychological safety across cultures and time zones through clear, empathetic communication, setting boundaries, upholding standards, and supporting teams through periods of scale, shifting expectations, and organizational evolution.
• Contribute to Givebutter’s recognition as a Great Place to Work® by championing a fun, mission-aligned workplace where employees feel empowered to do their best work while supporting changemakers worldwide through the company’s nonprofit fundraising and CRM platform.

🎯 Requirements

• 5-7+ years of HR experience with proven expertise supporting globally dispersed teams, including required experience in Asia and preferred experience in South/Central America.
• Demonstrated success partnering with leaders in high-growth, high-volume operational environments such as Support, CX, or Operations, with ability to drive process improvement and consistency under scale.
• Strong HR operations toolkit including proficiency in HRIS systems, payroll coordination via EORs (Deel experience a strong nice-to-have), compliance management, documentation, and process design.

🏖️ Benefits

• 100% employer-paid Medical, Dental, and Vision insurance for employees, with 50% coverage for eligible dependents.
• Flexible PTO policy with uncapped vacation days and company-recognized holidays, plus an annual Wellness Week where the entire company closes for rest and recharge.
• 3% 401k match, paid parental leave (12 weeks for all parents), Family Care Support via UrbanSitter, and monthly stipends for home office and coworking spaces.

Skills & Technologies

REST

Senior

Remote

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Givebutter Inc.

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About Givebutter Inc.

Givebutter Inc. operates a cloud fundraising platform for nonprofits, schools, and community groups, combining online donation forms, peer-to-peer campaigns, ticketing, and CRM tools. It offers transparent pricing through optional donor tips, native livestreaming, text-to-give, and integrations with Stripe and QuickBooks. Organizations use it to collect recurring gifts, sell event tickets, and manage donor data from one dashboard, while donors can track impact via social feeds and real-time progress bars. Founded in 2016 and headquartered in Washington, D.C., the venture-backed company serves thousands of U.S. charities and has processed over $1 billion in donations.

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