Job Overview
Location
Home-Based - GBR
Job Type
Full-time
Category
HR & Recruiting
Date Posted
March 19, 2026
Full Job Description
đź“‹ Description
- • Senior HR & Payroll Functional Analyst role at Capita plc supporting a major multi-year programme to insource, operate and continuously improve HR & Payroll services for a key strategic client, ensuring payroll services are operationally sound, legally compliant and deliver accurate pay outcomes during significant system and service change.
- • You will operate as a senior payroll subject‑matter expert within a large HR & Payroll shared service environment, with direct accountability for payroll integrity during change, processing and overseeing end‑to‑end payroll activity in a high‑volume environment including starters, leavers, contractual changes, allowances, overtime, absences, deductions, retros and corrections, applying expert knowledge of UK payroll legislation (PAYE, NI, statutory payments, pensions, salary sacrifice, tax treatment of expenses and benefits, overpayment recovery) to ensure payroll outputs are fully compliant, acting as a technical escalation point for complex payroll cases, legislative interpretation issues and high‑risk pay scenarios, owning issues through to resolution, supporting payroll cut‑off activity, pre‑payroll validation, post‑payroll reconciliation and variance analysis, ensuring discrepancies are identified and resolved before payment.
- • You will support and safeguard payroll during large‑scale transitions to new platforms, including hands‑on involvement in multiple payroll parallel runs, validating and reconciling complex pay calculations across legacy systems, investigating variances and ensuring alignment of results, identifying, analysing and resolving data integrity issues impacting payroll calculations, statutory deductions and net pay outcomes, ensuring payroll accuracy, compliance and employee confidence are maintained throughout cutover, go‑live and early‑life support.
- • You will contribute to the creation and evolution of the HR & Payroll Service Blueprint and High‑Level Operating Model, ensuring payroll processing realities and legislative requirements are fully embedded, supporting workshops with HR, Payroll, client and third‑party SMEs to ensure service designs are operationally viable, compliant and scalable, ensuring service designs align to ERP (e.g. Oracle Fusion) capabilities, minimising unnecessary bespoke configuration and protecting payroll control frameworks.
- • You will create and maintain payroll‑focused SOPs, process maps, workflows and control documentation that accurately reflect live payroll operations, develop and execute payroll test scenarios and scripts, supporting system testing, payroll parallel runs and service validation, support detailed service transition planning, including multiple dress rehearsals ahead of go‑live, ensuring payroll risks are anticipated and mitigated, support hypercare activity post‑transition, owning payroll‑related issues and stabilising services in early operational life.
- • You will lead deep‑dive analysis into payroll errors, failure demand and control weaknesses, implementing practical, sustainable improvements, act as a hands‑on senior operator, providing guidance, coaching and quality assurance for Analysts and junior colleagues, upholding high standards of accuracy, compliance and professionalism across all payroll‑related outputs.
- • The team operates within Capita’s outsourcing division, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences, with this role based home‑based in the UK and requiring Security Clearance (Level 2) to be maintained throughout.
- • You will gain deep expertise in UK payroll legislation and ERP‑enabled payroll transformation, develop leadership and coaching capabilities in a high‑stakes shared service environment, and build experience in large‑scale system transitions, service design and continuous improvement programmes, positioning you for advancement into senior operational, technical or managerial roles within HR, Payroll or shared services.
🎯 Requirements
- • Strong hands‑on experience processing payroll end‑to‑end in a large, high‑volume HR & Payroll shared service or outsourced environment.
- • Expert knowledge of UK payroll legislation, with the confidence to interpret and apply rules correctly in complex scenarios.
- • Proven experience with payroll run activity and cut‑off management, pre‑ and post‑payroll controls, retrospective adjustments, and payroll error resolution and overpayment handling.
- • Experience supporting large‑scale payroll transitions to new platforms, including parallel running, complex calculation validation and data reconciliation.
- • Experience working in environments where HR and Payroll are tightly integrated and pay‑impacting changes flow directly into payroll.
- • Ability to confidently create and maintain payroll‑focused SOPs, end‑to‑end payroll process maps and workflows, and payroll test scripts and validation scenarios.
🏖️ Benefits
- • Salary of up to £57,590 plus benefits
- • Home-based position
- • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- • The opportunity to take a paid day out of the office, volunteering for charity partners or a cause of your choice
- • Auto-enrolment to company pension, life assurance, cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- • Voluntary benefits including discounts on retail and socialising, health & wellbeing, travel and technology
- • Access to Employee Network Groups representing every strand of diversity for connection and learning on an open, inclusive platform
Skills & Technologies
Senior
Onsite
About Capita plc
Capita plc is a UK-based business process outsourcing and professional services company. It provides customer management, administration, and consulting services to central and local government, defence, education, transport, and private-sector clients. Capita operates in technology, people, and business process solutions, handling functions such as customer service, HR, finance, and digital transformation. The company manages large-scale contracts, including health assessments, learning services, and emergency response systems. Founded in 1984 and headquartered in London, Capita employs tens of thousands across the UK and internationally, delivering managed services and technology-enabled solutions to improve operational efficiency and public service outcomes.
Get more remote jobs like this
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
