Medallion Inc. logo

Senior Manager, Business Operations

Job Overview

Location

Remote

Job Type

Full-time

Category

Operations

Date Posted

June 18, 2026

Full Job Description

đź“‹ Description

  • • The Senior Manager, Business Operations at Medallion Inc. is a strategic, systems-minded operator responsible for owning high-leverage operational problems and driving productivity and quality gains across the Payer Enrollment business, with expansion into broader operational opportunities over time.
  • • Day to day, the role involves running the business by owning end-to-end outcomes, leading onshore and offshore operating teams, setting goals, managing performance rhythms, serving as the primary operational point of contact for stakeholders, and resolving escalations with speed and professionalism.
  • • Medallion is a fast-growing healthcare technology company that automates licensing, credentialing, payer enrollment, and compliance monitoring to eliminate administrative bottlenecks, empowering healthcare teams to focus on patient care; backed by $130M from top investors and recognized as a Glassdoor Best Place to Work and Inc. Magazine’s #3 fastest-growing private company in the Pacific Region.
  • • In this role, the person will learn to diagnose operational complexity, build structure around ambiguity, drive cross-functional solutions, translate workflows into automation opportunities with engineering and product, and create scalable playbooks that compound operational leverage across the business.

🎯 Requirements

  • • 5+ years in strategy & operations, bizops, management consulting, or a similarly rigorous operational environment
  • • 2+ years managing teams, including performance management, goal-setting, and team development
  • • Demonstrated ability to diagnose operational problems, build structure around ambiguity, and drive cross-functional solutions
  • • Strong analytical instincts – comfortable owning a KPI dashboard, spotting trends, and building the case for process change
  • • Excellent written and verbal communication; able to run client calls and write crisp executive summaries
  • • Experience working with operational tooling (e.g. Airtable, Google Workspace) and comfort picking up new systems quickly
  • • Curiosity and speed-to-competence in a new domain – able to learn Payer Enrollment thoroughly within 90 days

🏖️ Benefits

  • • Base compensation between $150,000–190,000, plus equity and benefits
  • • Opportunity to work at a fast-growing healthcare technology company ranked #3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region
  • • Recognized as a Glassdoor Best Place to Work in 2024 & 2025 and featured on The Today Show
  • • Remote work flexibility
  • • Exposure to high-impact operational challenges with direct influence on healthcare provider satisfaction and revenue generation
  • • Partnership with engineering and product to build automation and scalable process improvements

Skills & Technologies

Go
Senior
Remote
$150k-190k

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About Medallion Inc.

Medallion provides a credentialing, licensing, and enrollment platform for healthcare organizations, automating provider data management, background checks, and payer enrollments. The cloud-based system integrates with existing EHR and HR systems, offering real-time status tracking, compliance monitoring, and analytics. It serves hospitals, health systems, and digital health companies, reducing administrative burden and accelerating time-to-revenue for new providers.

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