
Job Overview
Location
Remote
Job Type
Full-time
Category
Operations Manager
Date Posted
March 3, 2026
Full Job Description
📋 Description
- • Lead and direct a team of medical record coding auditors, ensuring the successful achievement of departmental goals and strategic objectives.
- • Drive the implementation of optimization opportunities for both prepay and post-pay medical record auditing procedures, focusing on process improvements to enhance auditing timeliness and quality outcomes.
- • Oversee and maintain comprehensive supporting business and regulatory processes and documentation, ensuring they remain current and compliant.
- • Proactively track and communicate production issues and escalations, coordinating effectively to ensure proper follow-up and resolution.
- • Manage project plans for all projects involving configuration, ensuring timely completion and escalating any potential deviations from established timeframes.
- • Spearhead new product and new vendor implementations, guaranteeing both timeliness and high quality throughout the process.
- • Develop and implement robust ticket controls, ensuring appropriate communication and necessary approvals are secured prior to system implementation.
- • Actively participate in strategic planning initiatives and translate strategic goals into actionable implementation plans.
- • Analyze and determine appropriate reimbursements and/or modifications to Coding review guidelines in close partnership with medical directors and clinical staff.
- • Contribute significantly to new business readiness by defining and implementing comprehensive coding audit requirements.
- • Stay abreast of the latest industry issues, trends, and changes in laws and regulations governing medical record coding and documentation by reviewing bulletins, newsletters, periodicals, and attending relevant workshops.
- • Develop and update procedures to maintain high standards for correct medical record auditing and coding practices, thereby minimizing the risk of fraud, waste, abuse, and error.
- • Provide expert-level consultation and guidance on analytic software and coding, leveraging deep knowledge of coding, reimbursement, and policy.
- • Oversee the documentation, testing, and promotion of code editing solutions, adhering strictly to established departmental change management processes.
- • Lead research and analysis of data related to code edits, drawing informed conclusions to resolve issues and participating in provider calls to discuss findings.
- • Consult on the refinement of predictive analytic modeling to effectively drive down false positive rates.
- • Monitor and manage applicable departmental expenses, ensuring alignment with the current year's budget.
- • Generate and maintain reportable Quality Assurance Initiative (QAI) savings for the department, reporting combined annual savings derived from vendor and line of business performance.
- • Provide expert oversight and in-depth knowledge of reimbursement methodologies, including Ambulatory Procedural Coding (APC), Diagnosis Related Groupers (DRG), Outpatient Prospective Payment System (OPPS), and professional claim reimbursement.
- • Take full responsibility for the hiring, coaching, development, and performance management of staff, fostering a high-performing team environment.
- • Perform any other job duties as requested to support departmental and organizational objectives.
- • Ensure adherence to all regulatory reporting and compliance requirements.
- • Apply advanced computer skills and proficiency in systems like Facets, demonstrating a strong understanding of medical terminology.
- • Utilize Microsoft Suite (Word, Excel, Access) effectively for reporting, analysis, and communication.
- • Employ a high level of programming and systems development knowledge to identify and solve complex business problems.
- • Demonstrate a proven ability to define and manage a portfolio of initiatives, encompassing business requirements gathering, scope definition, staffing, application configuration, testing strategies, training development, documentation, reporting strategies, and change management.
- • Apply strong critical thinking and problem-solving skills with meticulous attention to detail.
- • Foster a collaborative workplace culture and cultivate strong partnerships across departments.
- • Drive execution of strategic initiatives and influence stakeholders to achieve desired outcomes.
- • Pursue personal excellence and a deep understanding of the business operations.
- • Ensure the team operates with a high level of professionalism and ethical conduct.
- • Manage team workload and priorities effectively to meet deadlines and achieve performance targets.
Skills & Technologies
Design
Senior
Remote
Degree Required
About CareSource Management Group Company
CareSource is a nonprofit, multi-state managed care organization headquartered in Dayton, Ohio. Founded in 1989, it administers Medicaid, Medicare Advantage, and Marketplace health plans serving over two million members in Ohio, Kentucky, Indiana, West Virginia, and Georgia. The company focuses on improving health outcomes for low-income and vulnerable populations through integrated care management, behavioral health services, and social determinants programs.



