Job Overview
Location
Remote
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 20, 2026
Full Job Description
đź“‹ Description
- • Senior Risk & Fraud Lead (LatAm) responsible for building and driving Docplanner’s risk management, fraud prevention, AML/KYC, and payment controls frameworks across Latin America to enable safe business and payments expansion.
- • Day-to-day duties include developing operational risk frameworks, designing fraud detection systems, establishing AML/KYC programs, leading fraud investigations, conducting risk assessments, defining and tracking KPIs, and advising senior stakeholders on risk and compliance matters.
- • Part of the Legal, Risk & Compliance function at Docplanner Group, a global healthcare platform connecting 24M patients with 280K doctors across 13 countries, with 3,000 employees operating at scale while maintaining agility and innovation.
- • Opportunity to establish end-to-end risk governance from the ground up, gain deep exposure to cross-border payment systems and financial crime prevention in emerging markets, and influence strategic risk decisions across multiple LATAM jurisdictions.
🎯 Requirements
- • Senior-level experience in risk management, fraud prevention, and AML compliance across multiple business functions.
- • Proven hands-on experience across multiple LATAM markets (not single-country) with deep understanding of regional risk landscapes.
- • Strong background in fintech, payments, financial services, e-commerce, or marketplaces with operational risk management expertise.
- • Demonstrated experience leading fraud investigations, operational risk assessments, and managing financial crime incidents.
- • Bachelor’s degree in Finance, Economics, Criminal Justice, Business Administration, or related field.
- • Fluent English and Spanish; Portuguese fluency is a nice-to-have (especially for Brazil exposure).
🏖️ Benefits
- • Global healthcare insurance to support well-being and peace of mind.
- • Wellness offerings including gym memberships and mental health support.
- • Generous time-off policy for vacation, personal days, and recharging.
- • Local perks such as meal vouchers, transport allowances, or extended parental leave depending on location.
- • Career growth opportunities through internal mobility and cross-functional projects.
- • Fully remote work with flexible hours, focused on results over rigid schedules.
Skills & Technologies
About DocPlanner Group S.A.
DocPlanner Group operates a healthcare scheduling platform used by doctors, clinics and hospitals across Europe and Latin America. The cloud software offers real-time appointment booking, patient management, teleconsultation, and practice marketing tools. Headquartered in Warsaw, it serves over 200,000 healthcare professionals in 13 countries and handles more than 80 million patient visits yearly through its marketplace and SaaS solutions.
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