Job Overview
Location
Remote
Job Type
Full-time
Category
Sales
Date Posted
April 11, 2026
Full Job Description
đź“‹ Description
- • As a Senior Salesforce Administrator at Centivo, you will play a critical role in supporting, enhancing, and scaling the Salesforce platform to improve operational efficiency, data quality, and decision-making across Sales, Marketing, Client Success, Finance, and other teams.
- • You will own day-to-day administration including user setup, permissions, objects, page layouts, and system configurations; build and optimize complex Flows, validation rules, and automation; troubleshoot system and integration issues; and ensure data accuracy for reporting and forecasting.
- • You will partner with cross-functional teams to translate business requirements into scalable solutions, improve workflows in lead and pipeline management, renewals, and customer lifecycle, and support data structures related to ACV, renewals, expansion, churn, and multi-year contracts.
- • You will lead training and onboarding, develop user guidance materials, drive adoption, serve as the primary point of contact for user support, manage enhancement backlogs, and lead cross-functional initiatives from requirements to delivery.
- • You will operate in a fast-paced environment, manage multiple priorities, and contribute to team morale by fostering collaboration and setting achievable goals.
- • Centivo is mission-driven, focused on delivering affordable, high-quality healthcare to self-funded employers, saving them 15–30% compared to traditional carriers while improving employee access to care.
🎯 Requirements
- • Strong experience administering and optimizing Salesforce in a complex business environment
- • Strong experience building and maintaining complex Flows, reports, and data models
- • Experience supporting cross-functional teams such as Sales, Marketing, Client Success, and Finance within Salesforce
- • Experience with HubSpot–Salesforce integrations
- • Strong understanding of lead lifecycle management
- • Strong communication, collaboration, and problem-solving skills
- • Comfortable leveraging AI tools and staying current with emerging technologies
- • Salesforce Platform Administrator II certification preferred
- • Experience with ZoomInfo, RingLead, or similar tools
- • Experience supporting customer lifecycle or Client Success processes
- • Experience working with revenue data models, including ACV, multi-year contracts, and churn
- • Experience in the healthcare industry is a plus
- • Experience in APEX is a plus
- • High School diploma or GED required; Associate or Bachelor’s degree preferred
- • Minimum of three (3) years of experience in a claim examiner or quality assurance role with a health care company
🏖️ Benefits
- • Opportunity to work remotely (for candidates outside commuting distance of Buffalo office)
- • Hybrid work options available for those near Buffalo, NY
- • Chance to contribute to a mission-driven organization improving healthcare affordability
- • Work with leading healthcare and technology investors, including Morgan Health (JPMorgan Chase & Co)
- • Collaborate across Sales, Marketing, Client Success, Finance, and operations teams
- • Lead cross-functional initiatives and influence process improvements
- • Develop expertise in Salesforce automation, data governance, and reporting
- • Build training materials and drive user adoption across the organization
- • Work in a culture that values resilience, positivity, and uncommon innovation
- • Access to professional growth in a fast-paced, innovative health tech environment
Skills & Technologies
Go
Senior
Remote
Degree Required
About Centivo Inc.
Centivo is a health plan administrator that partners with self-insured employers to provide affordable healthcare benefits. It builds custom networks of high-value primary care providers and specialists, emphasizing coordinated care, transparent pricing, and payment innovations like prospective bundled payments. The platform offers members digital tools for provider search, cost estimates, and care navigation, while giving employers predictable costs and data analytics to improve population health outcomes.
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