Job Overview
Location
India - Pune
Job Type
Full-time
Category
Software Engineering
Date Posted
May 6, 2026
Full Job Description
đź“‹ Description
- • Senior Software Engineer role focused on leading AI-centric Proof of Concepts (POCs) and Pilots for Agentic AI solutions across the APAC region, driving innovation at the intersection of cutting-edge AI development and customer-facing technical delivery.
- • Day-to-day responsibilities include designing and building end-to-end Agentic AI solutions, prototyping rapidly using LLMs and agent frameworks, developing and integrating APIs and microservices, creating reusable AI accelerator assets, implementing prompt engineering and RAG pipelines, and collaborating with customers and internal teams to translate requirements into practical AI designs.
- • NICE Ltd. is a global leader in AI, cloud, and digital software, serving 25,000+ businesses including 85 Fortune 100 companies, with over 8,500 employees across 30+ countries, dedicated to delivering extraordinary customer experiences, fighting financial crime, and ensuring public safety through innovative technology.
- • In this role, you will deepen expertise in large language models (LLMs), Agentic AI systems, prompt engineering, and enterprise AI integration, while contributing to internal knowledge bases, shaping AI best practices, and gaining hands-on experience with NICE CXone, Cognigy, and CX workflows in high-impact customer engagements across APAC.
🏖️ Benefits
- • NICE-FLEX hybrid work model: 2 days in office, 3 days remote per week for maximum flexibility
- • Opportunity to work with market-leading AI, cloud, and digital software used by 85+ Fortune 100 companies
- • Access to endless internal career opportunities across multiple roles, disciplines, domains, and global locations
- • Collaborative, fast-paced, and creative environment with teams comprised of the best talent
- • Chance to learn and grow daily while raising the bar on intelligent technology innovation
- • Equal opportunity employer committed to diversity and inclusion across all protected categories
Skills & Technologies
About NICE Ltd.
NICE Ltd. is an Israeli-headquartered global enterprise software company that provides cloud platforms for customer engagement, workforce optimization, financial crime and compliance, and advanced analytics. Founded in 1986, it serves contact centers, financial institutions, and public safety organizations with solutions for recording, analytics, robotic process automation, and AI-driven insights. The company operates worldwide, with major offices in the United States, Europe, and Asia-Pacific, supporting clients in improving operational efficiency, customer experience, and regulatory compliance through data-driven decision-making.
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