Job Overview
Location
New York, NY
Job Type
Full-time
Category
Sales
Date Posted
May 28, 2026
Full Job Description
đź“‹ Description
- • Senior Solution Consultant, Post-Sales role focused on ensuring customer success and retention by driving maximum value from Socure’s identity verification and fraud prevention platform.
- • Day-to-day responsibilities include fostering relationships with key stakeholders, owning the QBR process, leading upsell and cross-sell POCs, ensuring adoption of next-gen models, and handling customer questions on scoring decisions and fraud trends through collaboration with Data Science and Product teams.
- • Socure is building the identity trust infrastructure for the digital economy, verifying 100% of good identities in real time and stopping fraud before it starts, with a mission-driven culture that values ownership, critical thinking, and solving complex customer problems.
- • In this role, you will develop expertise in enterprise SaaS customer success, deepen your technical and domain knowledge of fraud prevention and banking regulations, and grow your ability to translate technical insights into business value while impacting Net Dollar Retention and customer satisfaction metrics.
🎯 Requirements
- • Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred or equivalent experience
- • 6+ years of professional work experience with 3+ years of experience working in professional services, customer management, or in a sales engineering capacity
- • Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software
- • Strong technical depth (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.)
- • Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets
- • Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations
🏖️ Benefits
- • Opportunity to work on impactful identity trust infrastructure used by businesses, governments, and millions of people daily
- • Collaborative, fast-paced environment with ownership mindset and high performance culture
- • Remote work flexibility with up to 30% travel as required
- • Exposure to cutting-edge fraud prevention technology and cross-functional collaboration with Product, Engineering, and Data Science teams
- • Professional growth in enterprise SaaS, customer success, and technical advisory roles within a mission-driven company
Skills & Technologies
About Socure Inc.
Socure Inc. provides digital identity verification and fraud prevention software for financial services, fintech, e-commerce and government clients. The platform applies machine learning and graph-based analytics to link and validate identity elements in real time, detecting synthetic identities, account takeover and document fraud. It integrates via APIs and SDKs for onboarding, KYC/AML compliance and transaction monitoring, aiming to reduce false positives and manual reviews while improving approval rates for legitimate users worldwide.
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