Senior Solutions Consultant

Braze, Inc.

Job Overview

Location

Berlin

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior Solutions Consultant (German Speaking) at Braze in Berlin, you will serve as a technical storyteller bridging technology and creativity to help world-class brands understand how Braze’s customer engagement platform drives real business value during the sales process.
• You will partner closely with the sales team to advise marketers, engineers, and executives at global brands, using your expertise to build confidence in Braze’s capabilities through tailored demonstrations, strategic storytelling, and technical validation.
• Day to day, you will: deliver compelling product demonstrations and technical workshops that translate complex features into clear business outcomes; collaborate with sales executives to develop customized solutions for prospective customers in the German EMEA region; conduct discovery sessions to uncover customer pain points and map Braze’s capabilities to their marketing technology stack; respond to RFPs and security questionnaires with precise, technically accurate responses; support local and virtual events by presenting Braze’s thought leadership and product innovations; act as a trusted technical advisor throughout the sales cycle, from initial engagement to contract negotiation; provide feedback to product and engineering teams based on customer insights and market trends; maintain deep knowledge of Braze’s platform, including BrazeAI™, cross-channel messaging, journey orchestration, and analytics; and travel as needed to customer sites, industry events, and internal meetings (average 3 days per week in office or field).
• You will join a collaborative, high-performing Solutions Consulting team within Braze’s EMEA organization, known for blending technical depth with storytelling excellence to support rapid growth across Europe, the Middle East, and Africa.
• Braze fosters a culture of curiosity, inclusivity, and innovation, where employees are encouraged to bring their authentic selves to work and are backed by a leadership team committed to equity, transparency, and continuous learning.
• In this role, you will deepen your expertise in B2C engagement marketing, mobile marketing automation, email and SMS strategies, API integrations, marketing analytics, and enterprise architecture design; sharpen your executive presence and storytelling abilities; gain exposure to Fortune 500 brands and innovative startups; and develop strategic consulting skills that are transferable across technology and sales functions.

🎯 Requirements

• Proven experience in a customer-facing technical role such as Solutions Consultant, Sales Engineer, or Pre-sales Consultant, preferably within SaaS, marketing technology, or enterprise software environments.
• Strong storytelling and presentation skills, with the ability to engage diverse audiences — from technical teams to C-suite executives — using clear, compelling narratives that translate complex concepts into business value.
• Demonstrated experience selling into or supporting enterprise-level accounts, including familiarity with long sales cycles, stakeholder mapping, and technical validation processes.
• Technical depth in two or more of the following areas: SaaS platforms, mobile applications, APIs, marketing automation, direct marketing, marketing analytics, or programming concepts.
• Proven ability to navigate ambiguity, thrive in fast-paced environments, and collaborate effectively as a team player while maintaining self-awareness and accountability.
• Fluency in German and English, both written and verbal, to effectively support customers and internal stakeholders in the German-speaking EMEA region.

🏖️ Benefits

• Competitive compensation package that may include base salary, performance-based bonuses, and equity participation.
• Comprehensive health and wellness benefits covering medical, dental, vision, life, and disability insurance, along with access to fertility treatments and equal paid parental leave.
• Flexible paid time off policies designed to support work-life harmony and personal well-being.
• Professional development support through formal career pathing, access to learning platforms, and an annual learning stipend to pursue certifications, courses, or conferences.
• A curated in-office experience in Berlin that fosters community, innovation, and connection, complemented by hybrid work flexibility.
• Opportunities to engage in social impact through company-wide Volunteer Week, donation matching, and participation in Employee Resource Groups that promote inclusion and belonging.

Skills & Technologies

Senior

Remote

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Braze, Inc.

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About Braze, Inc.

Braze provides a customer engagement platform that unites real-time data, cross-channel messaging, and AI-driven personalization to help brands build lasting customer relationships. The cloud-based offering ingests behavioral, demographic, and purchase data, then orchestrates campaigns across email, mobile push, SMS, in-app, and web channels. Marketers use its journey orchestration, experimentation, and predictive tools to create dynamic segments, trigger messages, and measure performance without heavy engineering. Founded in 2011, Braze serves consumer brands in retail, media, delivery, and fintech, focusing on retention and lifetime value growth through privacy-compliant, first-party data strategies.

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