Job Overview
Location
Remote - US
Job Type
Full-time
Category
Sales
Date Posted
April 14, 2026
Full Job Description
đź“‹ Description
- • As a Senior Strategic Account Executive at Twilio, you will drive new customer acquisition and expand the messaging business with large mid-market and enterprise companies across industries, directly contributing to Twilio’s mission of shaping the future of communications.
- • Day to day, you will own highly analytical and consultative sales cycles, drive new customer acquisition with a quota for iACV, work with customers to understand business and technical requirements, design solutions using Twilio’s communications API platform, collaborate with Finance, Legal, Pricing, and Operations on contracts, manage multiple deals, partner cross-functionally on territory strategies, act as the voice of the customer to product and carrier teams, stay current on CPaaS industry trends, and maintain an accurate pipeline and forecast in Salesforce.
- • Twilio is a remote-first company shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide to craft personalized customer experiences, with a strong culture of connection, global inclusion, and AI-enhanced hiring decisions made by real Twilions.
- • In this role, you can learn and achieve mastery in consultative technical sales within the CPaaS ecosystem, develop expertise in designing complex API-based solutions for enterprise clients, build strategic cross-functional partnerships, and grow your impact by influencing product direction through customer insights while advancing your career in a high-growth, innovative tech environment.
🎯 Requirements
- • Possess a total of 10 years of full cycle sales experience, with a minimum of 3 years managing or leading quantitative highly analytical products or solutions for customers.
- • Directly selling technical SaaS or CPaaS solutions.
- • Experience with outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration.
- • Technical solutions selling experience working with real customers, listening to them, and solving problems.
- • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
- • Analytical account development strategy based on using data to find opportunities and prove value.
🏖️ Benefits
- • Competitive pay with location-based salary ranges and eligibility for commissions.
- • Generous time off, ample parental and wellness leave, healthcare, and a retirement savings program (401(k)).
- • Opportunity to participate in Twilio’s equity plan.
- • Approximately 30% anticipated travel to build meaningful in-person customer and team relationships.
- • Access to Twilio’s values-driven culture, including support for volunteering and donation efforts to build positive change in communities.
Skills & Technologies
About Twilio Inc.
Twilio Inc. provides cloud-based communications platforms that enable developers to integrate voice, messaging, video, email, and authentication into applications via APIs. Founded in 2008, the company offers programmable services for SMS, voice calls, WhatsApp, email, and IoT connectivity, serving enterprises, startups, and communication service providers globally. Twilio operates a pay-as-you-go model, allowing customers to scale usage without managing underlying telecom infrastructure. The company is headquartered in San Francisco, California, and trades on the New York Stock Exchange under the symbol TWLO.
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