Job Overview
Location
United States (Remote)
Job Type
Full-time
Category
Business Analyst
Date Posted
May 21, 2026
Full Job Description
📋 Description
- • Senior Technical Business Analyst role focused on supporting public sector clients through SaaS solutions for tax processing and electronic payments, where the analyst drives process optimization and technical problem-solving to improve government operations.
- • Day-to-day responsibilities include becoming a subject matter expert, troubleshooting complex technical issues, identifying root causes of problems, developing unique solutions to optimize processes, managing multiple projects and deadlines, collaborating within a team environment, providing mentorship, and communicating findings clearly in both spoken and written formats.
- • Grant Street Group is a growing SaaS provider dedicated to enhancing government efficiency through technology, serving public sector clients with tools that streamline tax processing and electronic payments, and fostering a collaborative, technology-rich work environment that supports both on-site and remote employees.
- • The role offers opportunities to deepen technical and analytical expertise, lead process improvement initiatives, mentor colleagues, strengthen client relationships, and contribute to meaningful public sector impact while developing mastery in SaaS-based business analysis.
🎯 Requirements
- • 5+ years of technical Business Analyst experience, preferably in a SaaS environment
- • Proven ability to become a subject matter expert and troubleshoot complex technical issues
- • Strong skills in root cause analysis and developing unique solutions to optimize processes
- • Excellent verbal and written communication skills
- • Ability to manage multiple projects and deadlines with strong organization and time-management
- • Comfortable with approximately 15% travel for client and colleague meetings
🏖️ Benefits
- • Technology-rich work environment supporting both on-site and telecommuting arrangements
- • Opportunity to collaborate with exceptional professionals and build long-term relationships
- • Recognition and reward for teamwork, professional excellence, and individual responsibility
- • Mentorship opportunities and professional growth within a growing SaaS company
- • Engagement in meaningful work that improves government operations through technology
- • Support for continuous learning and skill development in a dynamic industry
Skills & Technologies
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About Grant Street Group
Grant Street Group is a privately-held financial technology firm founded in 1997 in Pittsburgh, Pennsylvania. The company provides cloud-based software and services that automate payments, collections, auctions, and compliance for public-sector clients, including state and local governments, utilities, and courts. Core platforms handle online real-estate tax payments, electronic vehicle registration, electronic tolling, and municipal bond auctions. The company emphasizes security, scalability, and regulatory compliance, processing billions in transactions annually without holding customer funds. Its solutions integrate with existing government systems, reduce manual processing, and offer real-time reporting, serving more than 2,500 public agencies across the United States.
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