Service Desk/Support System Administrator

Playson Limited

Job Overview

Location

Ukraine

Job Type

Full-time

Full Job Description

📋 Description

• Provide IT support to employees (remote and on-site) and manage user accounts, permissions, and system access.
• Handle onboarding and offboarding from the IT side, prepare and configure employee workstations, and manage IT equipment procurement, delivery, and inventory.
• Troubleshoot hardware, software, and system issues, maintain IT documentation and asset records, and support internal tools (Google Workspace, Atlassian, GitHub).
• Assist with cloud access management (AWS / GCP / Azure basics) and participate in IT infrastructure and security improvements.

🎯 Requirements

• 3+ years in IT support / Service Desk / system administration.
• Experience with access management, onboarding, equipment provisioning.
• Experience supporting macOS and Windows.
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP).

🏖️ Benefits

• Competitive Salary.
• Quarterly Bonuses.
• Unlimited Paid Time Off.
• Unlimited Paid Sick Leave.
• Remote & Flexible Working.
• Private Medical Insurance.
• Financial Support for Life Events.
• Professional Development Budget.
• International Exposure.
• Regular Company Events.

Skills & Technologies

AWS

Azure

GCP

GitHub

Remote

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Playson Limited

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About Playson Limited

Malta-based iGaming supplier developing online casino games, including video slots, table games and promotional tools for regulated markets. Established in 2012, the company delivers HTML5 titles integrated via single API, supports 20+ languages and 25+ currencies, and holds licenses from Malta Gaming Authority, UK Gambling Commission and others. Clients include tier-one operators across Europe and Latin America. Products emphasize math-driven mechanics, certified RNGs and responsible-gaming compliance, while back-office analytics give operators real-time data and bonus management.

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