Site Reliability Engineer

Vynca

Job Overview

Location

Remote - United States

Job Type

Full-time

Full Job Description

📋 Description

• Join Vynca as a Site Reliability Engineer (E3) to build and operate the infrastructure powering their healthcare technology platform, ensuring systems are reliable, scalable, secure, and performant while supporting the mission of delivering comprehensive care for more quality days at home.
• Design, provision, and manage AWS infrastructure using Terraform; operate and scale Kubernetes workloads; package and deploy applications with Helm; build and improve distributed, event-driven systems; define and monitor SLIs/SLOs; develop automation for deployment, scaling, monitoring, and incident response; own platform observability; lead incident response and blameless postmortems; partner on capacity planning and performance optimization; implement security best practices for HIPAA and SOC 2 compliance; participate in on-call rotation for production systems.
• Work within Vynca’s Technology team, a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity, collaborating closely with Software Engineers, Product, and Data teams to build resilient systems that support transformative healthcare outcomes.
• Gain deep expertise in cloud infrastructure, Kubernetes, observability, automation, and incident management while shaping the future architecture of a mission-driven healthcare platform; develop leadership in reliability practices and contribute to systems that enable better patient outcomes at scale.

🎯 Requirements

• Three to five (3–5) years of experience in Site Reliability Engineering, DevOps Engineering, Platform Engineering, Cloud Infrastructure Engineering, or similar infrastructure-focused roles
• Strong hands-on experience operating production workloads within AWS environments
• Proven experience managing infrastructure as code using Terraform, including module development, state management, and deployment automation
• Experience operating and supporting production Kubernetes environments
• Hands-on experience deploying and managing applications using Helm
• Experience establishing and managing observability practices including monitoring, logging, tracing, alerting, and incident response

🏖️ Benefits

• Remote work opportunity with requirement to work East Coast business hours (EST)
• Opportunity to contribute to a mission-driven healthcare platform focused on providing comprehensive care for more quality days at home
• Collaborative, close-knit team culture guided by core values of Excellence, Compassion, Curiosity, and Integrity
• Significant ownership and impact in shaping the future architecture of Vynca’s systems
• Exposure to modern cloud-native technologies including AWS, Kubernetes, Terraform, Helm, and observability platforms
• Professional growth in reliability engineering, automation, incident response, and distributed systems within a high-growth, regulated environment

Skills & Technologies

Python

PostgreSQL

MySQL

AWS

Kubernetes

Remote

Degree Required

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Vynca

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About Vynca

VyncaCare is a healthcare services and technology company focused on serious illness management. They work with healthcare providers, health plans, and risk-bearing organizations to deliver palliative care, advance care planning, care coordination, symptom management, and supportive care services. Their model combines virtual and in-person care, with interdisciplinary teams who help patients and families facing complex, chronic, or life-limiting illnesses. They aim to improve quality of life, reduce unnecessary hospital visits, and make serious illness care more accessible, especially at home.

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