Site Reliability Engineer

Paddle.com Market Limited

Job Overview

Location

Job Type

Full-time

Full Job Description

📋 Description

• As a Site Reliability Engineer at Paddle.com Market Limited, you will help drive the product and engineering department forward by ensuring reliability across the Paddle platform and enabling engineers to work more efficiently through automation, standardization, and collaboration.
• Day to day, you will develop and maintain tools to maximize engineering efficiency, automate deployment infrastructure and database upgrades, create and test disaster recovery processes, handle production incidents with blameless postmortems, monitor and track SLOs, run performance investigations, own cost optimization workstreams, and advocate for GitOps methodology.
• You will join the Platform function’s SRE team, which acts as a glue between disparate product teams, defines production standards as code, and enables product engineers to use DevOps practices consistently across the business.
• In this role, you will deepen your expertise in cloud infrastructure, observability, automation, and reliability engineering while influencing technology choices and educating colleagues on best practices, all within a collaborative, security-minded, and fast-paced environment.

🎯 Requirements

• Software development background with experience shipping and operating production services, plus strong fundamentals in testing, code review, CI/CD, and debugging
• Experience working across the AWS ecosystem, partnering closely with AWS Solution Architects and subject-matter experts to design, review, and operate production systems
• Experience with monitoring tools: Opentelemetry, Honeycomb, Grafana, Pingdom, and Incident.io
• Knowledge of platform and ops concepts such as networking and Linux administration
• Experience working with microservices and distributed systems at scale
• Curiosity about AI and how it’s reshaping software development

🏖️ Benefits

• Unlimited holidays
• 4 months paid family leave regardless of gender
• Annual learning fund and regular internal and external training for personal development
• Flexible work arrangements: remote, hybrid, or from stylish hubs
• Commitment to diversity, inclusion, and psychological safety in the workplace
• Opportunity to work with modern tech stack including Go, PHP Laravel, AWS, Docker, Terraform, Honeycomb, OpenTelemetry, and Cloudflare

Skills & Technologies

PHP

Laravel

PostgreSQL

MySQL

Remote

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Paddle.com Market Limited

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About Paddle.com Market Limited

Paddle provides a complete payments, tax, and subscription management platform for SaaS companies. It acts as a merchant of record, handling global payment processing, sales tax compliance, fraud prevention, and subscription billing so developers can focus on product development. The company supports multiple currencies and payment methods, offers analytics and revenue recovery tools, and integrates with existing business systems. Paddle serves thousands of software businesses worldwide, simplifying the complexity of selling software internationally.

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