Job Overview
Location
EMEA | Middle East | Dubai
Job Type
Full-time
Category
Sales
Date Posted
April 9, 2026
Full Job Description
📋 Description
- • The SMB Growth Manager (GCC) at Heidi Health drives adoption and revenue growth across small and independent healthcare providers in the Gulf Cooperation Council region, playing a critical role in localizing the company’s approach and converting product engagement into sustained revenue growth.
- • Day to day, the role involves converting inbound interest into qualified opportunities and pilot programs, running structured discovery to understand customer workflows, delivering tailored product demonstrations, managing deals end-to-end, building and maintaining a strong sales pipeline, identifying and closing expansion opportunities, leading onboarding and pilot programs, defining and tracking success criteria, supporting customers post go-live, proactively identifying risks, building relationships with key stakeholders, developing market understanding across the GCC, adapting approach to local business culture and buying cycles, and contributing to building a local evidence base through case studies and customer advocacy.
- • Heidi Health is building an AI Care Partner that supports clinicians from documentation to delivery of care, with a mission to double healthcare’s capacity while keeping care deeply human. Founded by clinicians, the company brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, backed by nearly USD$100 million in total funding, and is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems.
- • In this role, the person can learn and achieve strong conversion from pilot to paid customers, consistent expansion revenue from existing accounts, high levels of customer adoption and satisfaction, a healthy and predictable sales pipeline, and meaningful contribution to regional growth and market presence in the GCC, while developing expertise in healthcare technology sales, customer success, and regional market adaptation.
🎯 Requirements
- • Experience in a quota-carrying sales, growth or customer success role
- • Comfortable managing the full customer lifecycle (from discovery to expansion)
- • Strong commercial instincts with the ability to identify and close opportunities
- • Excellent communication and relationship-building skills
- • High level of ownership and accountability for outcomes
- • Ability to operate in a fast-paced, evolving environment
🏖️ Benefits
- • Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.
- • Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.
- • Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.
- • Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.
Skills & Technologies
About Heidi Health Pty Ltd
Heidi Health is an Australian clinical software company that provides AI-powered medical scribe and workflow automation tools for healthcare providers. Its platform records and transcribes patient consultations in real time, generating structured clinical notes, referral letters and coding suggestions that integrate directly with electronic medical record systems. The company serves general practitioners, specialists and allied health professionals, aiming to reduce administrative burden and improve documentation accuracy while maintaining data security and compliance with Australian healthcare standards.
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