Social Media Coordinator

📋 Description

• • Are you a social media savant with a knack for building vibrant online communities and a passion for driving engaging content? Montu UK Limited is seeking a dynamic Social Media Coordinator to join our growing team in a hybrid, remote-first capacity. This is an exciting opportunity to play a pivotal role in scaling our social media presence and amplifying our creator activity across a multitude of platforms. You will be instrumental in identifying, nurturing, and managing relationships with influencers and User-Generated Content (UGC) creators, orchestrating impactful influencer campaigns, and contributing to the creation of compelling short and long-form content.
• • In this hands-on, execution-focused role, you will be at the forefront of our social media strategy, ensuring our brand voice is consistent, engaging, and resonates with our target audience. Your day-to-day will involve a blend of strategic outreach, creative content support, and diligent community management. We are looking for an individual who is not only adept at navigating the ever-evolving social media landscape but also possesses the organizational prowess to manage multiple projects and deadlines simultaneously. While the role is remote-first, occasional in-person presence will be required to facilitate hands-on campaign execution and team collaboration.
• • **Influencer & Creator Coordination:** A core aspect of your role will be to identify, research, and proactively reach out to relevant influencers and UGC creators who align with Montu UK's brand values and campaign objectives. You will provide crucial support in coordinating influencer campaigns from inception to completion, meticulously managing briefing processes, ensuring deliverables are met, adhering to timelines, and overseeing approval workflows. Furthermore, you will assist in the negotiation process, ensuring that contracts and usage rights are clearly defined and agreed upon. A key objective will be to foster and maintain long-term, mutually beneficial creator relationships, thereby building and expanding a robust network of talent for sustained and impactful collaborations.
• • **Content and UGC Support:** You will be responsible for the regular sourcing and coordination of authentic UGC that directly supports campaign objectives and enhances our brand narrative. When required, you will lend your skills to the creation and production of both short and long-form content, ensuring it is engaging and platform-native. This includes repurposing existing content into formats optimized for specific social media channels. You will also play a vital role in the scheduling and publishing of content across key platforms such as TikTok, Instagram, and YouTube, ensuring a consistent and timely flow of engaging material. A proactive approach to staying abreast of platform trends will be essential, enabling you to identify and suggest reactive content opportunities that capitalize on current conversations and viral moments.
• • **Engagement & Brand Support:** Nurturing our online community is paramount. You will manage engagement across all social platforms, fostering a positive and interactive environment through timely, on-brand responses to comments and messages. This extends to diligently monitoring and responding to reviews on platforms like Trustpilot and Google, ensuring that all replies are professional, timely, and adhere to best-practice guidelines. You will be tasked with tracking review performance, identifying emerging trends, and escalating recurring themes or critical feedback to the wider team for strategic consideration. Your efforts will directly contribute to maintaining and enhancing Montu UK's online reputation and fostering strong patient relationships.
• • **About Montu UK:** Montu UK is a pioneering digital health company at the forefront of providing cannabis-based medicines (CBPM). Our mission is to revolutionize patient access to safe, effective, and personalized treatments. By integrating cutting-edge technology with exceptional clinical care, we are committed to transforming lives and ensuring patients receive unparalleled support throughout their healthcare journey. As a rapidly expanding organization, we cultivate a collaborative and supportive atmosphere where talented individuals can advance their careers while making a tangible difference in the healthcare sector. At Montu UK, your contributions directly impact the lives of patients and the expansion of modern medical treatments.