Job Overview
Location
Remote
Job Type
Full-time
Category
Software Engineering
Date Posted
March 22, 2026
Full Job Description
đź“‹ Description
- • As a Software Analyst II at Nelnet Business Services (NBS), you will play a critical role in bridging business needs with technical solutions by designing software that supports education and faith-based organizations serving over 1.3 million students and institutions globally. Your work directly enables Nelnet’s mission to create opportunities for people where they live, learn, and work by ensuring technology aligns with user needs and business objectives.
- • You will collaborate closely with product owners, business stakeholders, and software engineers to elicit, analyze, and translate functional requirements into clear, actionable specifications, ensuring development teams fully understand the problems they are solving and the value they are delivering.
- • Day-to-day responsibilities include leading requirements elicitation and analysis, developing solution designs, participating in design and team reviews, resolving impediments, monitoring DevOps processes and metrics, testing software to verify requirements, providing post-implementation support, assisting with user training, and recommending improvements to software, procedures, and technical resolutions.
- • You will partner with the Product Owner to ensure alignment between business goals and technical execution, lead cross-team collaborations, identify risks and gaps in designs or implementations, and drive continuous improvement through data-informed insights and process optimization.
- • NBS fosters a culture of service, innovation, and long-term partnership, where your contributions are valued as part of a mission-driven organization committed to empowering educational and faith-based communities through reliable, user-centered technology solutions.
- • In this role, you will deepen your business acumen across education technology domains, strengthen your ability to think conceptually and adapt to change, and grow as a trusted advisor who influences both technical direction and user experience—positioning you for advancement into lead analyst, product, or architecture-focused roles.
🎯 Requirements
- • Bachelor’s Degree or commensurate experience
- • 3+ years of experience with NBS products or in a similar software analysis role at another company
- • Experience designing, developing, implementing, testing, and managing technology solutions
- • Proficiency with SQL
- • Strong attention to detail and proven problem-solving and troubleshooting skills
- • Ability to think conceptually, adapt to change, and collaborate respectfully in dynamic environments
🏖️ Benefits
- • Comprehensive medical, dental, and vision insurance with HSA and FSA options
- • Generous earned time off, 401(k) with student loan repayment matching, and tuition reimbursement
- • Robust wellness program, employee assistance program, life and AD&D insurance, and employee stock purchase program
- • Performance-based incentive pay, short- and long-term disability coverage, and access to Nelnet’s inclusive, drug- and tobacco-free workplace
- • Hybrid work flexibility with remote options and periodic in-office collaboration in Draper, Utah
- • Commitment to equal opportunity, reasonable accommodations for disabilities, and a respectful, supportive work environment
Skills & Technologies
About Nelnet, Inc.
Nelnet, Inc. is a diversified financial services and technology company headquartered in Lincoln, Nebraska. Originally founded in 1978 as a student-loan servicer, it now administers federal and private education loans, provides payment processing, tuition management, and campus commerce solutions for K-12 and higher-education institutions, and operates communications, renewable energy, and asset management businesses. The company leverages data and software platforms to support schools, lenders, borrowers, and commercial partners across the United States.
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