Job Overview
Location
Paris, France
Job Type
Full-time
Category
Software Engineering
Date Posted
February 27, 2026
Full Job Description
đź“‹ Description
- • As a Solution Engineer within OpenAI's Technical Success team, you will be at the forefront of enabling large enterprises and digital native companies to harness the transformative power of our cutting-edge AI models, including ChatGPT and the OpenAI API.
- • Your primary mission will be to serve as a trusted advisor and strategic partner, guiding customers through their AI journey and ensuring they derive maximum tangible business value from our innovative solutions.
- • You will engage directly with senior business stakeholders to deeply understand their unique challenges, strategic objectives, and pre-sales requirements, translating these into actionable AI-driven strategies.
- • A key aspect of your role will involve identifying and championing the highest-impact use cases and applications that leverage OpenAI's advanced models, demonstrating their potential to revolutionize customer service, automate content generation, and create entirely new business functionalities.
- • You will collaborate closely with both business and technical teams within customer organizations, showcasing the profound value proposition of our AI solutions and recommending robust architectural patterns to facilitate seamless implementation and development.
- • This role demands a proactive and consultative approach, where you will not only present technical capabilities but also articulate the strategic business benefits, ensuring a clear understanding of how AI can drive significant ROI.
- • You will be instrumental in delivering an exceptional pre-sales customer experience, providing deep technical expertise, clearly outlining the value proposition, and adeptly answering complex product, API, and Large Language Model (LLM)-related inquiries.
- • A significant part of your contribution will involve building and presenting compelling demonstrations that vividly illustrate how ChatGPT and the OpenAI API can effectively address customer business needs and deliver substantial, measurable value.
- • You will be responsible for scoping potential use cases with precision, recommending optimal architectural patterns tailored to customer environments, and offering in-depth technical advisory services that build confidence and accelerate adoption.
- • To support the broader customer base and internal teams, you will create and maintain comprehensive documentation, including detailed guides and frequently asked questions (FAQs), addressing common inquiries and requirements that emerge during the pre-sales engagement process.
- • By fostering strong customer advocacy, you will act as the crucial conduit between our customers and internal OpenAI teams, diligently gathering and relaying customer feedback, identifying recurring themes and trends, and ensuring these insights are effectively incorporated into our product planning and development roadmap.
- • You will also serve as the initial point of contact for security and compliance-related questions, adeptly explaining our standardized collateral, guiding customers to relevant resources such as our trust portal, and efficiently escalating more complex requirements to specialized internal teams.
- • This role is based in our vibrant Paris office, operating under a hybrid work model that requires three days per week in the office, with comprehensive relocation assistance provided to support new team members.
- • You will be a key player in driving the adoption of AI technologies, helping businesses across diverse industries unlock new levels of efficiency, innovation, and competitive advantage.
- • Your expertise will be crucial in demystifying complex AI concepts and demonstrating practical applications that solve real-world business problems.
- • You will continuously expand your knowledge base to stay ahead of the rapidly evolving AI landscape, ensuring you can provide the most current and relevant guidance to our clients.
- • Ultimately, your success will be measured by the successful integration of OpenAI's technology into our clients' operations, leading to demonstrable improvements in their business outcomes and a strong partnership built on trust and technical excellence.
🎯 Requirements
- • 5+ years of experience in a technical pre-sales role, with a proven track record of managing C-level technical and business relationships within complex global organizations.
- • Full professional fluency in both French and English, enabling seamless communication with a diverse range of stakeholders.
- • Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, including experience providing higher-level security and compliance support.
- • Demonstrated industry experience with programming languages such as Python or Javascript, and practical experience working with REST APIs.
- • Experience delivering prototypes of Generative AI or traditional Machine Learning solutions, coupled with knowledge of network and cloud architecture.
- • Exceptional presentation and communication skills, with the ability to effectively translate complex business and technical topics for all audiences, including senior leadership.
- • A proactive, problem-solving mindset with a willingness to acquire new knowledge independently to achieve project goals.
- • A humble attitude, a strong desire to collaborate and support colleagues, and a commitment to doing what it takes to ensure team success.
🏖️ Benefits
- • Competitive salary and equity compensation.
- • Comprehensive health, dental, and vision insurance.
- • Generous paid time off and holidays.
- • Relocation assistance for international candidates.
- • Opportunities for professional development and continuous learning.
- • A dynamic and collaborative work environment at the forefront of AI innovation.
Skills & Technologies
Python
JavaScript
REST
Hybrid
About OpenAI, Inc.
OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.
