Solutions Engineer

Invert Inc.

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• Partner with Account Executives to shape deal strategy through technical discovery, storytelling, and defining the path to customer selection.
• Build and deliver customized product demonstrations using the prospect’s own bioprocess data and workflows to illustrate tangible value and alignment with their operational needs.
• Design and facilitate technical workshops and proof-of-concept (POC) engagements that validate product fit, uncover hidden pain points, and cultivate internal champions among scientific and IT teams.
• Establish technical credibility with senior stakeholders including Process Development, Manufacturing Science and Technology (MSAT), and IT leadership by speaking their language and addressing system-specific challenges.
• Translate customer feedback on workflow gaps, data integration hurdles, and compliance needs into actionable product insights for the Product team.
• Develop reusable demo environments, reference architectures, and technical assets that enable the broader CX team to scale customer engagements efficiently.
• Collaborate cross-functionally to define and evolve the Solutions Engineering function at Invert, shaping best practices as the company grows.
• Engage with complex, high-frequency bioprocess data systems including bioreactor historians, LIMS, lab informatics platforms, and cloud-based data infrastructures to map data flows and identify integration points.
• Conduct technical discovery calls to understand prospect IT landscapes, data silos, and legacy system constraints, then articulate how Invert’s AI agent resolves these issues.
• Navigate regulated environments common in biopharma manufacturing, demonstrating how Invert supports audit readiness, data integrity, and compliance requirements.
• Adapt messaging dynamically during customer interactions to address technical objections, competitive comparisons, and in-house build hesitations with compelling, data-driven narratives.
• Prepare and present technical content that bridges the gap between scientific experimentation and manufacturing decision-making, showing how real-time deviation detection impacts product quality and cost.
• Drive pilot program success by guiding customers through onboarding, data ingestion, and initial use case validation to ensure rapid value realization.
• Continuously refine demo scenarios based on recurring customer use cases, ensuring the CX team has access to the most relevant and high-impact demonstrations.
• Work independently and autonomously across multiple simultaneous customer engagements while maintaining a high standard of technical accuracy and customer focus.
• Represent Invert as a trusted technical advisor in pre-sales cycles, often being the first point of contact for deep technical questions from scientific and IT decision-makers.

🎯 Requirements

• 5–8 years in pre-sales at a B2B SaaS company (SE, Sales Engineer, Solutions Architect)
• Scientific or regulated-industry SaaS background — bioprocess, LIMS, lab informatics, manufacturing data, or similar
• Ability to sell with stories, adapt in customer calls, and read nuance
• Comfort across the stack: APIs, data schemas, historians, bioreactor data systems, cloud data infrastructure
• Track record of winning deals against in-house builds and entrenched incumbents
• B.S. in a STEM field

🏖️ Benefits

• Competitive salary, meaningful equity, full benefits
• Fully remote, US and European time zones
• Frequent team off-sites

Skills & Technologies

Remote

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Invert Inc.

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About Invert Inc.

Invert Inc. is a Canadian climate-tech firm founded in 2020 that operates a digital marketplace enabling individuals and organizations to buy verified carbon credits and fund high-quality decarbonization projects. The company combines rigorous project vetting, transparent pricing, and blockchain-based tracking to ensure additionality and permanence, aiming to accelerate global net-zero goals by making voluntary carbon markets accessible and trustworthy.

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